Senior Renewals Operations Analyst
Rubrik · Posted Oct 28
Cloud data security, zero-trust backup, threat analytics, and cyber resilience services
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About the role
Rubrik is a data security company whose Rubrik Security Cloud platform helps enterprises achieve cyber resilience and data protection across enterprise, cloud, and SaaS applications. The Renewal Operations team supports Renewal Sales Representatives by ensuring upcoming renewals from the installed base are accurately forecasted in the pipeline. This role acts as the first point of contact for the renewals team, managing transaction workloads, CRM/pipeline data accuracy, reporting, and process improvements to support renewal bookings on time.
What you will do
- Maintain CRM field accuracy and integrity for forecast/pipeline reports.
- Perform regular pipeline scrubbing to ensure data accuracy and reliability.
- Master the intake, analysis, and resolution of administrative and operational inquiries related to renewals.
- Address any system constraints that may impact renewal processes.
- Utilize Salesforce (SFDC) effectively, particularly for stage management and pipeline tracking.
- Analyze deals outside of our standard framework to ensure accurate ARR calculation and allocation across business units.
- Track manually inputted deals to ensure accuracy and consistency.
- Refine existing policies and processes to serve Renewal Business.
- Implement improvements to enhance overall renewal operations.
- Knowledge on quote to order processes will be an added advantage.
- Create and distribute monthly reports for management, including dashboards in SFDC.
- Perform ad hoc reporting and analysis to identify and address issues, and improve business and financial performance.
Skills used in this role
What the employer is looking for
- 6-10 years of experience in Sales Operations, Order Management, Deal Desk, or Sales.
- Proven experience in the Renewal Business, with an ability to navigate a high-volume, multi-transactional environment.
- Familiarity with financial or revenue recognition principles and contracting guidelines.
- Proficiency in Tableau, SFDC (Salesforce), CPQ, and other financial tools.
- Exceptional written and verbal communication skills with the ability to simplify and present complex topics effectively.
- Demonstrated ability to prioritize and manage multiple assignments efficiently and accurately.
- Strong skills in building and maintaining metrics/reporting workstreams.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Rubrik
Rubrik is a cloud-native cybersecurity and data resilience company that provides zero-trust data protection, threat monitoring, and automated enterprise recovery solutions. The company delivers a unified platform designed to safeguard hybrid and multi-cloud environments against ransomware and malicious cyber threats. By integrating AI-driven operations and risk analytics, Rubrik helps enterprises ensure business continuity and digital trust.
- Industry
- Cloud Computing
- Company size
- 3000-5000 employees
- Founded
- 2014
- Location
- Palo Alto, California, USA
- Funding stage
- Public Company
Funding
Public Company · $553M raised
- 2021-08-17Series FUndisclosed
- 2021-11-01Secondary Market$1.3M
Leadership
Co-Founder, CEO and Chairman
Co-Founder and CTO
Chief Financial Officer
Chief Product Officer
Recent coverage
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Rubrik Reports Second Quarter Fiscal Year 2027 Financial Results2026-08-27