Senior Project Manager, Professional Services
Rubrik · Posted Oct 23
Cloud data security, zero-trust backup, threat analytics, and cyber resilience services
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About the role
Rubrik Professional Services partners with customers to address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik's data protection, cyber resilience, and enterprise AI platform. The team is focused on customer success, operational excellence, and enabling team members to grow, lead, and innovate. This senior project manager role leads enterprise customer implementations end-to-end, serves as a trusted advisor, and helps scale PMO governance, delivery frameworks, and mentorship of other project managers.
What you will do
- Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments.
- Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
- Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies.
- Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners.
- Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.
- PMO Governance: Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators.
- Continuous Improvement: Audit project workflows and delivery tools to identify bottlenecks, driving initiatives that enhance operational efficiency, margins, and customer satisfaction.
- Resource & Capacity Planning: Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting across the PS portfolio.
- Coach & Mentor: Serve as a mentor to associate and mid-level PMs, providing guidance on client management, conflict resolution, scope control, and career growth.
- Thought Leadership: Share best practices, templates, and lessons learned across the team to foster a culture of continuous learning and high performance.
Skills used in this role
What the employer is looking for
- 8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
- PMP (Project Management Professional) certification
- Proven experience building or scaling PMO governance models supported by AI, standard delivery methodologies, and project health tracking processes.
- Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
- Demonstrated experience mentoring, coaching, and developing junior to mid-level project managers.
- Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace.
- Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills.
Preferred qualifications
- Technical Background: Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery is a strong plus.
- Additional certifications such as Agile/Scrum (CSM, PMI-ACP), ITIL, or Prosci Change Management.
- Strong financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilization, project profitability).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Rubrik
Rubrik is a cloud-native cybersecurity and data resilience company that provides zero-trust data protection, threat monitoring, and automated enterprise recovery solutions. The company delivers a unified platform designed to safeguard hybrid and multi-cloud environments against ransomware and malicious cyber threats. By integrating AI-driven operations and risk analytics, Rubrik helps enterprises ensure business continuity and digital trust.
- Industry
- Cloud Computing
- Company size
- 3000-5000 employees
- Founded
- 2014
- Location
- Palo Alto, California, USA
- Funding stage
- Public Company
Funding
Public Company · $553M raised
- 2021-08-17Series FUndisclosed
- 2021-11-01Secondary Market$1.3M
Leadership
Co-Founder, CEO and Chairman
Co-Founder and CTO
Chief Financial Officer
Chief Product Officer
Recent coverage
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Rubrik and CrowdStrike Bring Agentic Automation to Identity Attack Resilience2026-09-01
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Rubrik Reports Second Quarter Fiscal Year 2027 Financial Results2026-08-27