Senior Program Manager
Okta · Posted Oct 30
Cloud-based identity and access management solutions for workforce and customer security
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About the role
Okta builds trusted, neutral identity infrastructure that secures AI and human identities for enterprises. The Productivity Engineering team drives strategic business programs, portfolio management, and enterprise tooling operations across the company. This Senior Program Manager role leads end-to-end program lifecycles, cross-functional delivery, executive reporting, and secondary areas such as SaaS license oversight and provisioning automation.
What you will do
- End-to-End Program and Project Leadership: Lead complex, multi-stream programs and projects from initiation through execution and delivery, ensuring clear scope alignment, timeline tracking, and milestone achievements.
- Portfolio Management & Alignment: Oversee the overall project portfolio, maintaining roadmap visibility, aligning resources, and balancing business priorities across cross-functional teams.
- Program Analytics & Reporting: Define and track core program performance metrics, key health indicators, and business ROI, presenting executive dashboards and status updates to leadership.
- Cross-Functional Stakeholder Alignment: Collaborate with business leaders, engineering teams, and global stakeholders to gather strategic requirements, resolve trade-offs, and drive enterprise alignment.
- Risk & Issue Management: Proactively identify program bottlenecks, dependencies, and risks, implementing mitigation strategies to ensure predictable program delivery.
- Process Optimization & Governance: Establish robust program governance framework, standardize delivery methodologies, and streamline execution workflows across global teams.
- Change Management & Operational Enablement: Drive change management, communication plans, and training programs for newly rolled-out enterprise initiatives to maximize user adoption and operational success.
- Secondary Operations & Resource Planning: Support partner functions including Procurement, Finance, and Security with contract reviews, resource optimization, and operational compliance as necessary.
- Executive Escalations & Support: Serve as the primary point of contact and escalation for strategic program roadblocks, scope changes, and executive alignment.
- SaaS License Oversight: Oversee enterprise SaaS applications, monitoring seat utilization, provisioning metrics, and deployment health to optimize software spend.
- Contract Renewals & Vendor Strategy: Partner with Procurement and IT leadership to manage renewal timelines, evaluate vendor commitments, and align contract terms with operational needs.
- Workflow & Provisioning Automation: Identify opportunities to automate license request workflows, deprovisioning processes, and compliance tracking using enterprise orchestration tools.
Skills used in this role
What the employer is looking for
- Program Leadership Expertise: 5+ years of experience leading complex strategic programs or PMO portfolios in enterprise IT, SaaS, or high-growth technology environments.
- Strategic Execution & Planning: Proven track record of managing end-to-end program delivery, risk mitigation, resource allocation, and multi-stream project roadmaps.
- Data-Driven Insights: High proficiency in tracking program KPIs, performance dashboards, and executive reporting tools (e.g., Jira, Tableau, Power BI, Excel/Sheets) to support decision-making.
- Stakeholder Influence: Excellent verbal and written communication skills to lead alignment and use persuasion to align senior business partners and external vendors on new processes and business impacts.
- Program Governance & Methodology: Deep experience with project and program management frameworks (Agile, Waterfall, Hybrid) and PPM/ITSM tooling (Jira, ServiceNow, Asana).
- Global Operational Agility: Proven experience working autonomously and effectively in a fast-paced environment supporting a distributed, global company across time zones (particularly US hubs).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Okta
Okta is a leading independent provider of cloud-based identity and access management solutions that securely connect people and technologies to the right applications. The company powers both Workforce Identity and Customer Identity platforms, allowing organizations to securely manage user access and navigate modern challenges like agentic AI security.
- Industry
- Enterprise Software
- Company size
- 7500+ employees
- Founded
- 2009
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $228M raised
- 2010-02-01Series A$10M
- 2011-08-01Series B$16.5M
- 2012-12-01Series C$25M
- 2013-09-01Series D$27M
- 2014-06-01Series E$75M
- 2015-09-01Series F$75M
- 2018-02-21Post IPO Debt$300M
Leadership
Co-Founder and Chief Executive Officer
Co-Founder and Executive Vice Chairman
Chief Marketing Officer
Chief Legal Officer
Recent coverage
Okta Newsroom
Industry Leaders Form the Blueprint Alliance to Advance a Shared Architecture for Securing AI Agents2026-09-22
Okta Newsroom
Okta Names Helen Riley to Board of Directors2026-09-18
Okta Newsroom
Okta to Host Investor Summit Webcast in Conjunction with Oktane2026-09-14