Senior Product Manager
Teradata · Posted Nov 2
Cloud data warehousing, analytics, and enterprise artificial intelligence services
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About the role
Teradata's CX Apps team owns real-time decisioning and campaign management capabilities, transitioning VCX and CIM into the decisioning and execution layer of a unified agentic CX platform. The role works across engineering, field, architecture, and customers to define agent architectures built on MCP and Vantage and to close adoption and reference gaps against competition. The Senior Product Manager leads product strategy and roadmap, competitive positioning, and executive communication for these agentic CX initiatives.
What you will do
- Lead product strategy and roadmap for VCX and CIM , driving their evolution from legacy standalone apps into the Campaign Strategy and Real-Time Decisioning agents at the core of Teradata's agentic CX platform.
- Define agent architectures built on MCP and Vantage , with explicit go/no-go gates tied to conversion lift, setup time reduction, and real-time adoption growth across enterprise accounts.
- Own competitive positioning , building the proof point program, arming field and COE teams.
- Act as the connective tissue between engineering, field, and architecture , translating customer requirements into prioritized roadmap decisions while holding the integration contract with the data foundation layer.
- Present product vision and investment asks to senior leadership , framing architectural tradeoffs, adoption risks, and platform sequencing in materials that inform decisions, not just report status.
Skills used in this role
What the employer is looking for
- 5+ years of product management experience with enterprise SaaS, CX, or decisioning platforms.
- Hands-on experience with or strong understanding of real-time decisioning, campaign management, or customer engagement platforms (e.g., Pega CDH, Hightouch, Salesforce Marketing Cloud, Adobe).
- Familiarity with agentic AI architectures , MCP-based tooling, and orchestration frameworks.
- Demonstrated ability to engage technical customers , field teams, and architects to drive adoption and build references.
- Strong executive communication skills , able to frame strategy, tradeoffs, and investment asks in crisp written and verbal form.
- A clear point of view on how agentic AI reshapes enterprise CX, from episodic campaign management to always-on, decision-centric customer engagement.
- Comfort operating across legacy sustaining, active engineering transition, and field enablement simultaneously.
- Proven ability to translate customer pain into prioritized roadmap decisions and ship with urgency.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Teradata
Teradata is a global enterprise software company specializing in multi-cloud data warehousing, analytics, and artificial intelligence solutions. Its flagship offerings, including Teradata VantageCloud and ClearScape Analytics, help organizations turn enterprise data into trusted, autonomous actions. The company serves leading global enterprises across industries such as financial services, retail, healthcare, and telecommunications.
- Industry
- Software
- Company size
- 5000-10000 employees
- Founded
- 1979
- Location
- San Diego, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
John Ederer
Chief Financial Officer
Louis Landry
Chief Technology Officer
Sumeet Arora
Chief Product Officer
Michael Hutchinson
Chief Operating Officer
Recent coverage
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