Senior Product Manager
New Relic · Posted Oct 29
Cloud-based application performance monitoring, telemetry analytics, and intelligent observability services
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About the role
New Relic builds a unified data platform for observability, and the New Relic Control team creates capabilities that orchestrate, manage, and optimize observability agents and telemetry pipelines at scale. The Senior Product Manager will lead a new strategic initiative within the Pipeline Control team, defining vision, strategy, and roadmap for an enterprise-grade solution that streamlines telemetry data in flight, working closely with engineering and product design on instrumentation, configuration, and data management.
What you will do
- Define and drive the product strategy for our next-generation observability pipelines solution and align your vision with broader company goals
- Lead cross-functional collaboration with Engineering, Product Design, Sales, and Marketing to translate customer insights and technical opportunities into impactful product capabilities
- Evangelize the product vision internally and externally, providing thought leadership on how modern observability practices can transform DevOps efficiency and drive customer value
- Engage deeply in technical design discussions around distributed systems, client-server architectures, cloud native stacks, OpenTelemetry, and advanced instrumentation workflows, leveraging your strong engineering or equivalent background
- Steer end-to-end product development from concept through launch, ensuring high-quality and timely delivery, continuous iteration, and measurable business success
- Champion product excellence by setting high standards for design, user experience, security, and performance while addressing complex enterprise needs at scale
- Coach and influence the broader product and engineering teams as a subject-matter expert with clear priorities, measurable goals, and unwavering focus on customer success
Skills used in this role
What the employer is looking for
- 7+ years of experience in the Developer / DevOps / Software industry with 3+ years as a software engineer or equivalent and 4+ years in product management, with hands-on software development or equivalent background
- Proven track record of leading complex, highly technical products through the full development lifecycle, ideally in an enterprise of B2B context
- Deep understanding of client-server architectures (Linux, Windows), cloud-native technologies (Kubernetes, containers, microservices), and modern software development practices
- Familiarity with observability concepts such as metrics, logs, traces, instrumentation, data pipelines, OpenTelemetry, and/or related platforms is a strong plus
- Exceptional communication skills with the ability to distill intricate engineering details into compelling product narratives for diverse audiences of both engineering and non-technical stakeholders
- Customer-obsessed mindset, always seeking ways to solve real-world customer challenges and deliver the best possible user experience
- Strong leadership and collaboration skills, adept at influencing cross-functional teams and aligning multiple stakeholders towards a common vision with clear, measurable outcomes
- Passion for innovation and an energy to navigate uncharted territory, a willingness to guide teams through ambiguous design phases, and a drive to shape the future of observability at scale
Benefits and support
- flexible work arrangements
- generous time off
- coaching and mentorship
- skill development programs
- career pathways
About New Relic
New Relic is an intelligent observability company that provides a cloud-based platform for monitoring, debugging, and optimizing software applications and infrastructure. Its platform helps developers, engineers, and enterprise leaders track real-time telemetry data to reduce system downtime and accelerate incident resolution. Formerly a publicly traded company, New Relic was acquired by private equity firms Francisco Partners and TPG in late 2023.
- Industry
- SaaS
- Company size
- 2500-5000 employees
- Founded
- 2008
- Location
- San Francisco, California, USA
- Funding stage
- Private Equity-Backed
Funding
Private Equity-Backed · $6.88B raised
- 2023-11-09Private Equity Buyout$6.5B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Revenue Officer
Chief Product Officer
Chief Marketing Officer
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