Senior Product Manager
Microsoft · Posted Nov 6
Software, cloud computing, artificial intelligence, and hardware services
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About the role
The Microsoft 365 consumer subscriptions business spans millions of active users across the ecosystem, and Copilot has recently come together as one app across web, desktop and mobile with in-app purchase live on iOS and Android. The team works in small, empowered mission teams that start every bet with a written hypothesis, measure rigorously, and are AI-native by default. This Senior Product Manager role owns consumer monetization on mobile end to end — subscriber growth, unit economics, upgrades to Copilot-powered and Pro plans, and new usage-based consumption business models.
What you will do
- Grow subscriptions: attract and convert new Microsoft 365 subscribers on mobile through great paywalls, trials and purchase experiences on the App Store and Google Play.
- Improve unit economics: raise lifetime value and ARPU through smarter packaging, pricing and offers, and by keeping subscribers engaged and renewing.
- Lead upgrades: design upgrade experiences that help subscribers discover Copilot-powered and Pro plans at the moment the value is obvious.
- Build new business models: launch and scale consumption packs and other usage-based offers that let people buy more AI exactly when they need it.
- Partner broadly: work with engineering, design, data science, finance, pricing, legal, marketing and platform partners so every offer is bold, fair and compliant.
- First 30 days: understand the mobile subscriber journey end to end, from first trial to upgrade to renewal, and the economics behind it.
- By 60 days: a hypothesis-led roadmap across growth, unit economics, upgrades and consumption that partners have signed up to.
- By 90 days: first experiments live across at least two levers, with early, measurable wins.
Skills used in this role
What the employer is looking for
- Bachelor's Degree AND 5+ years experience in product/service/program management or software development. OR equivalent experience.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications
- Bachelor's degree in Engineering, Computer Science or a related field AND 6+ years of product management experience shipping consumer or mobile products at scale. OR a master's degree AND 5+ years. OR equivalent experience.
- A track record of owning subscription outcomes such as paid conversion, upgrades, ARPU, lifetime value or retention.
- Depth in designing experiments, reading results honestly and acting on them.
- Ability to align teams without formal authority and write clear narratives for senior leaders.
- Hands-on experience with StoreKit and Google Play Billing.
- Paywall design, pricing and packaging, trial optimization, or tiered and usage-based (consumption) monetization models.
- Consumer subscription experience in streaming, music, edtech, gaming or AI apps.
- Comfort with SQL and causal inference.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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