Senior Product Manager
Microsoft · Posted Oct 15
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Microsoft Security empowers defenders with unified Microsoft Security products and platforms and new AI-driven solutions to help customers protect their organizations at machine speed. Microsoft Defender Experts (DEX) is Microsoft's premier Managed Detection & Response (MDR) service, providing 24/7 protection for customers. This Senior Product Manager role owns the end-to-end product strategy and roadmap for MDR capabilities, driving detection, response, and resilience through engineering partnership, analytics, and cross-team collaboration.
What you will do
- Customer Focus & Problem Solving: Engage deeply with internal and external customers to understand security operations tools and processes, identify unmet needs, and drive innovative integrations that deliver measurable customer value.
- Product Strategy, Definition & Roadmap: Own the end-to-end product strategy and roadmap for MDR capabilities; identify gaps and opportunities; define and prioritize requirements as clear customer scenarios, backlog items, and success metrics (OKRs).
- Technical & Security Excellence: Ground solutions in strong technical and security fundamentals by partnering with engineering to drive automation and advanced AI. Apply deep SOC operations expertise and threat-landscape awareness to deliver effective detection, response, and resilience.
- Data-Driven Decision Making: Define, instrument, and track KPIs across the DEX service. Leverage analytics and telemetry to generate insights, guide prioritization, and drive continuous improvements.
- Cross-Team Collaboration: Identify broad security challenges and lead cross-team solutions with partner teams across Microsoft Security. Build inclusive, high-trust partnerships.
- Operational Excellence & Execution: Partner with engineering to establish disciplined execution rhythms, accurate planning, and scalable operational processes.
- Evangelization and amplification: Represent the product and service in executive reviews, customer briefings, and internal and external forums.
Skills used in this role
What the employer is looking for
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
- 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- Hands-on experience in building security products and security domain knowledge; operating at scale in global, high-availability services; data analytics and metrics skills; strong leadership and communication in ambiguous situations.
- Other Requirements: Ability to meet Microsoft, customer, and/or government security screening requirements, including a Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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