Senior Product Manager
Chargebee · Posted Oct 26
Subscription management, recurring billing, and revenue growth infrastructure services
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About the role
Chargebee is a subscription billing and revenue management platform used by SaaS and subscription-first businesses. Its Growth Product Management team builds subscription monetization workflows on top of billing platforms, focused on conversion, NRR, churn, and subscriber LTV. This Senior Product Manager will own the post-sales retention solution, using AI-native capabilities, rapid prototyping, and experimentation to improve subscriber retention and growth.
What you will do
- Drive the product strategy and execution for the retention solution, focusing on increasing merchant adoption and session volume across the platform.
- Develop and scale flexible end-user experiences supported by Model Context Protocol (MCP) tooling and AI-native administrative capabilities.
- Design and implement rigorous experimentation frameworks to optimize subscriber retention and increase Net Revenue Retention (NRR) for merchants.
- Collaborate with the workflow optimization team to integrate retention solutions into the broader pre- and post-purchase subscriber journeys.
- Translate complex merchant requirements into high-fidelity prototypes and technical specifications using modern AI-assisted development tools.
- Partner with cross-functional stakeholders to expand the solution's reach to both Chargebee billing and non-billing merchants.
- Analyze product adoption metrics and merchant outcomes to continuously refine the roadmap and maintain an industry-leading retention offering.
- Contribute to the growth team culture in Bengaluru by mentoring peers and driving strategic alignment across the regional product organization.
Skills used in this role
What the employer is looking for
- 5+ years of experience in product management within high-growth B2B SaaS or technology environments.
- 5+ years of experience managing high-volume, PLG-focused product workflows, specifically within consumer-facing or high-scale user environments.
- Proven track record of designing and implementing rigorous A/B testing methodologies and data-driven experimentation frameworks.
- Demonstrated ability to build AI-native products or features that leverage modern machine learning frameworks to drive user outcomes.
- Hands-on experience with Model Context Protocol (MCP) or similar standardized communication layers for AI-enabled systems.
- Experience leading cross-functional teams through the entire product development lifecycle, from discovery to global launch.
- Strong technical proficiency in using AI-assisted development tools to generate high-fidelity prototypes and product specifications.
- Excellent communication skills with a demonstrated ability to translate complex technical concepts into actionable strategies for diverse stakeholders.
Preferred qualifications
- Experience in the subscription management or fintech industry.
- Familiarity with prompt engineering and fine-tuning AI models for specific business applications.
- Advanced knowledge of SQL and data visualization tools for deep-dive product analytics.
- Prior experience working in a globally distributed team environment.
- Certification in agile methodologies or advanced product management frameworks.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Chargebee
Chargebee is a subscription management and recurring billing platform that automates revenue operations, invoicing, payments, and compliance for high-growth businesses. Its platform helps enterprises manage complex subscription lifecycles, usage-based pricing, and global tax configurations. Trusted by thousands of global innovators, Chargebee streamlines financial workflows from early-stage operations to multi-year enterprise contracts.
- Industry
- SaaS
- Company size
- 1000-5000 employees
- Founded
- 2011
- Location
- San Francisco, California, USA
- Funding stage
- Series H
Funding
Series H · $475M raised
- 2024-03-08Series H$5M
- 2022-02-01Series H$250M
- 2021-04-01Series G$125M
- 2020-10-01Series F$55M
- 2019-08-01Series D$14M
- 2018-03-01Series C$18M
Leadership
CEO & Co-Founder
CPO & Co-Founder
CTO & Co-Founder
Chief Financial Officer
Recent coverage
Chargebee Blog
Chargebee Named a Leader in 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications for the Third Consecutive Year2026-08-18
Chargebee Blog
Chargebee and Twikey Partner to Connect Billing Directly With Bank Payments2026-07-15
Chargebee Blog
Agicap Selects Chargebee to Power Its Next Phase of Global Growth2026-03-10
Chargebee Blog
Chargebee Acquires Inai to Supercharge AI-Powered Payments Intelligence2025-09-15