Senior Product Manager
Chargebee · Posted Oct 26
Subscription management, recurring billing, and revenue growth infrastructure services
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About the role
Chargebee is a subscription billing and revenue management platform serving SaaS and subscription-first businesses. The Product Management team solves complex subscription management challenges using data-driven insights and customer empathy. This role leads strategy and execution for the Experimentation & Offer Engine, building experimentation frameworks and AI-native offer engines to improve retention and subscriber value in collaboration with engineering, data science, and design.
What you will do
- Direct the product strategy and roadmap for the offer, audience, and targeting engines to maximize merchant revenue and subscriber retention.
- Oversee the end-to-end development of the 'Plays' module, enabling merchants to deploy complex workflows and visualize performance impact.
- Design and scale AI-native experimentation frameworks that utilize machine learning to deliver personalized offers and high-conversion subscriber experiences.
- Analyze performance data and lift metrics to validate product hypotheses and quantify the direct impact of workflows on merchant KPIs.
- Lead the full product lifecycle, from initial discovery and technical requirement gathering to global launch and iterative optimization.
- Partner with engineering, data science, and design teams to build scalable infrastructure for sophisticated audience segmentation and targeting.
- Communicate product vision and performance insights to leadership, ensuring alignment between technical execution and high-level business goals.
- Guide cross-functional stakeholders through complex decision-making processes by applying critical thinking and data-driven problem-solving.
Skills used in this role
What the employer is looking for
- 5+ years of experience in product management, with a focus on product optimization, experimentation, or growth at a high-volume consumer subscription platform.
- Proven track record of building and scaling experimentation frameworks, A/B testing platforms, and statistical significance models to drive user retention.
- Demonstrated experience working with machine learning models and AI-native features to deliver personalized offers and dynamic user experiences.
- Expertise in product analytics tools and the ability to translate complex data sets into actionable product strategies.
- Technical background or equivalent experience in Computer Science, Engineering, or a related field to effectively partner with data science and engineering teams.
- Strong proficiency in managing complex product lifecycles within an Agile environment, from hypothesis generation to global deployment.
- Excellent communication skills with the ability to articulate technical experimentation results and their direct impact on business KPIs to stakeholders.
- Experience operating in high-growth environments, particularly within industries such as food delivery, e-commerce, or digital subscriptions.
Preferred qualifications
- Experience with Model Context Protocol (MCP) or similar frameworks for AI model integration.
- Prior experience in the subscription billing or revenue management domain.
- Advanced knowledge of SQL and data visualization tools for deep-dive analysis.
- History of active participation in the product management community or contributing to industry thought leadership.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Chargebee
Chargebee is a subscription management and recurring billing platform that automates revenue operations, invoicing, payments, and compliance for high-growth businesses. Its platform helps enterprises manage complex subscription lifecycles, usage-based pricing, and global tax configurations. Trusted by thousands of global innovators, Chargebee streamlines financial workflows from early-stage operations to multi-year enterprise contracts.
- Industry
- SaaS
- Company size
- 1000-5000 employees
- Founded
- 2011
- Location
- San Francisco, California, USA
- Funding stage
- Series H
Funding
Series H · $475M raised
- 2024-03-08Series H$5M
- 2022-02-01Series H$250M
- 2021-04-01Series G$125M
- 2020-10-01Series F$55M
- 2019-08-01Series D$14M
- 2018-03-01Series C$18M
Leadership
CEO & Co-Founder
CPO & Co-Founder
CTO & Co-Founder
Chief Financial Officer
Recent coverage
Chargebee Blog
Chargebee Named a Leader in 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications for the Third Consecutive Year2026-08-18
Chargebee Blog
Chargebee and Twikey Partner to Connect Billing Directly With Bank Payments2026-07-15
Chargebee Blog
Agicap Selects Chargebee to Power Its Next Phase of Global Growth2026-03-10
Chargebee Blog
Chargebee Acquires Inai to Supercharge AI-Powered Payments Intelligence2025-09-15