Senior Product Associate - Digital Account Opening and Onboarding
JPMorgan Chase · Posted Nov 6
Global banking, investment, credit card, mortgage, and asset management services
Get a personal compatibility score
Add a resume for personal matches
About the role
The Business Banking product team at JPMorgan Chase focuses on product development and optimization through user research, metrics, and cross-functional collaboration. The role supports digital account opening and onboarding by identifying product opportunities, informing the strategic product roadmap, and defining requirements. It works with engineering, design, and product stakeholders to manage delivery and support AI-enabled and data-assisted product experiences.
What you will do
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders
- Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness
- Partner with technology teams, architecture, design and Product teams refine requirements.
Skills used in this role
What the employer is looking for
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle & Developing knowledge of data analytics and data literacy
- Experience in product life cycle activities including discovery and requirements definition
- Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan
- Working knowledge of modern data platforms, UI catalog, and data quality tooling
- Ability to transform business requirements at an epic level to strong technical requirements at a story level & Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira
- Experience with AI integration and collaborating with AI prompt engineers to deliver AI solutions
- Demonstrated work on AI-enabled or data-assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots)
- Practical familiarity with responsible AI principles (transparency, user control, error states) and firm controls/governance processes
- Hands-on experience with Jira and agile product development/software delivery lifecycle practices
Preferred qualifications
- Domain expertise in Business Banking
- Emerging knowledge of product release and deployment processes
- Knowledge of Business Banking account opening and shopping flows and underlying services
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
Recent coverage
Stock Titan
JPMorgan Chase Q3 2026 earnings rise 6% to $15.3B2026-11-03
J.P. Morgan
JPMorganChase reports second-quarter 2026 net income of $21.2 billion2026-07-14
JPMorgan Chase
JPMorganChase Plans Dividend Increase and Has Authorized a New Common Share Repurchase Program2026-06-24
J.P. Morgan
JPMorganChase reports first-quarter 2026 net income of $16.5 billion2026-04-14