Senior Principal Forward Deployed Engineer
Atlassian · Posted Oct 7
Enterprise project management, team collaboration, and software development tools
Get a personal compatibility score
Add a resume for personal matches
About the role
Atlassian's Forward Deployed Engineer team partners with top organizations across industries, helping them leverage Atlassian's AI capabilities to solve complex, real-world problems. The team works at the forefront of applied AI, collaborating closely with product, engineering, and design on AI-powered teamwork solutions such as Rovo. This role leads the design, development, and deployment of AI/ML-powered solutions and enterprise application integrations directly with customers, while mentoring senior engineers and influencing product direction.
What you will do
- Code contributes across the entire Atlassian product suite, providing exceptionally broad engineering exposure
- Lead the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs.
- Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
- Influence product direction by building with the customers, and realising the last mile papercuts they go through.
- Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
- Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
- Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
- Mentor and guide Senior FDEs and engineers, fostering a culture of innovation, collaboration, and continuous learning.
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
- Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.
Skills used in this role
What the employer is looking for
- 15+ years of experience in backend software development, with at least 5 years in a principal/staff-level role.
- 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development.
- Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks.
- Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration.
- Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments.
- Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority.
- Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR).
- Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.
Preferred qualifications
- Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features.
- Familiarity with regulated industries (e.g., finance, healthcare).
- Experience deploying AI solutions to complex production systems at scale.
- Prior experience mentoring or leading engineering teams.
Benefits and support
- health and wellbeing resources
- paid volunteer days
- eligible for bonuses, commissions, and equity
About Atlassian
Atlassian is a leading software company that builds enterprise collaboration, project planning, and issue-tracking tools such as Jira, Confluence, and Trello. Empowering teams across the globe, Atlassian focuses on unleashing the potential of every team through advanced workflows, cloud infrastructure, and AI-driven capabilities.
- Industry
- Software
- Company size
- 10001+ employees
- Founded
- 2002
- Location
- Sydney, Australia
- Funding stage
- Public Company
Funding
Public Company · $210M raised
- 2010-07-13Venture - Series Unknown$60M
- 2014-04-10Secondary Market$150M
Leadership
CEO & Co-Founder
Chief Financial Officer
Chief Revenue Officer
Chief People and AI Enablement Officer
Recent coverage
OpenAI
Atlassian and OpenAI expand partnership to turn enterprise knowledge into action2026-10-07
BleepingComputer
Atlassian warns of critical file-access flaw in Jira, Confluence2026-10-06
Atlassian
Atlassian Launches System to Coordinate and Accelerate Agentic Engineering2026-09-10
Atlassian
Jira's Summer 2026 Release: Smarter Agents, Rebuilt Views, and a Faster Foundation2026-08-05