Senior Network Engineer
Google · Posted Oct 6
Search engine, cloud computing, software, hardware, and artificial intelligence services
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About the role
The team provides operational support for Google Cloud customers' networking infrastructure, helping resolve reachability and performance issues across their networking environments. The work spans Google Cloud services, cloud networking and network operations, including automation of break/fix and provisioning processes. This role provides technical expertise to customers, leads documentation, playbooks and training for support organizations and NOCs, and participates in an on-call rotation for escalated issues.
What you will do
- Provide operational support for Google Cloud Platform (GCP) customers and peers.
- Help customers to resolve issues with network services, and assist with troubleshooting issues with connectivity and performance. Validate and test customer configurations in an interoperability lab environment. Write workflow automation to improve the customer experience.
- Lead improvements in documentation, playbooks, and training for support organizations and Network Operations Centers (NOCs).
- Drive process improvements and automate turn-up and service delivery.
- Participate in on-call rotation for escalated issues.
Skills used in this role
Preferred qualifications
- Experience with scripting language (e.g., Python), Data Structures and Algorithm.
- Experience with working in a customer-facing role at an Internet Service Provider (ISP), carrier, content network, or Content Delivery Network (CDN).
- Experiences of cloud networking (Virtual Private Cloud (VPC), security group, access list, stateful/stateless firewall, etc.), with the knowledge of network operations.
- Knowledge of Software-Defined Networking (SDN), including the differences between control plane, data plane, and management plane.
- Excellent organizational, multi-tasking, and prioritization skills, with the knowledge of cloud computing, Linux server environments, network design and deployment, managing infrastructure.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Google
Google LLC is an American multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. As a subsidiary of Alphabet Inc., it is widely recognized for services like Google Search, YouTube, Android, and the Gemini AI ecosystem.
- Industry
- Internet
- Company size
- 180000+ employees
- Founded
- 1998-09-04
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25M raised
- 1999-06-07Series A$25M
Leadership
Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Business Officer
Chief Executive Officer, Google Cloud
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