Senior Manager, Total Rewards Operations
GitLab · Posted Oct 26
DevSecOps platform, software version control, CI/CD pipeline, and AI-assisted development services
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About the role
GitLab provides a DevSecOps orchestration platform used by organizations to improve developer productivity, operational efficiency, security, and compliance. The Total Rewards Operations team supports global benefits and compensation programs in partnership with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. This role leads a small India-based team that executes global benefits and compensation operations, strengthens controls and records practices, and improves processes across regions and time zones using tools such as Workday, Google Workspace, Slack, and Claude.
What you will do
- Oversee, coach, and develop the day-to-day responsibilities for the local Benefits Analyst and Senior Total Rewards Operations Analyst, establishing clear ownership, goals, feedback practices, and coverage plans.
- Prioritize global benefits support and compensation operations work, balancing recurring cycles, service requests, audits, and time-sensitive projects.
- Oversee compensation operations support, including market-data workflows, compensation-cycle preparation, system transactions, equity grant data checks, and audit evidence.
- Establish quality controls, review points, escalation paths, and records practices that protect sensitive compensation and benefits information and maintain appropriate access and confidentiality.
- Monitor deadlines, dependencies, service trends, and risks, surfacing issues early and carrying practical process improvements through to adoption.
- Partner with global program owners to coordinate execution across geographies, communicate local considerations, and support consistent team member experiences through clear written updates, decision records, and reusable documentation.
- Work with People Technology and system stakeholders to clarify requirements, test process and system changes, and improve data quality and workflow efficiency, using artificial intelligence tools responsibly where appropriate.
Skills used in this role
What the employer is looking for
- Experience in Total Rewards, benefits, compensation operations, or a closely related People function in a global organization, with working knowledge of benefits administration and/or compensation processes and their dependencies.
- Demonstrated people-management ability, including setting priorities, coaching team members, and developing operational capability.
- A record of delivering accurate work across multiple deadlines, stakeholders, and time zones, supported by practical controls, root-cause analysis, and process improvements.
- Clear written communication and stakeholder-management skills, including the ability to explain processes and escalate risks.
- Sound judgment with confidential data and sensitive team member matters.
- Ability to use spreadsheets, human resources systems, and collaboration tools to manage workflows and validate data.
- Fluency in artificial intelligence tools and the ability to use them responsibly to improve Total Rewards work and team processes.
- Helpful, but not required: experience supporting a distributed, multi-country workforce or working with benefits vendors, brokers, salary surveys, equity grant operations, or compensation review cycles.
Benefits and support
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
About GitLab
GitLab is an intelligent orchestration platform for DevSecOps, delivered as a single application that empowers development, security, and operations teams to ship software faster and more securely. Operating as one of the world's largest all-remote companies, GitLab integrates the entire software lifecycle from planning and source code management to CI/CD and automated security testing. Millions of users and thousands of organizations globally rely on GitLab to scale their development workflows and adopt agentic AI engineering.
- Industry
- Software Development
- Company size
- 2375 employees
- Founded
- 2011
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $435M raised
- 2022-09-16Post IPOUndisclosed
- 2019-09-17Series E$268M
- 2018-09-19Series D$100M
- 2017-10-10Series C$20M
- 2016-03-15Series B$4M
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Technology Officer
Chief Product and Marketing Officer
Chief Business and Legal Officer
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