Senior Manager - Software Engineering
American Express · Posted Nov 3
Banking, credit card, payment network, and travel services
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About the role
The Enterprise Technology Services organization partners with every part of the American Express business to power growth and innovation, supporting the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. The team owns technology engineering, architecture, and infrastructure with 24x7 support, plus product management for core enterprise platforms, technology risk and information security, enterprise data governance, digital product and design, and enterprise AI platforms. This role leads Java backend engineering teams, driving architecture, cloud adoption, CI/CD and DevOps practices, delivery execution, and talent development.
What you will do
- Lead and manage high-performing Java backend engineering teams, ensuring technical excellence and timely delivery.
- Drive the design and development of scalable, secure, and highly available applications using Java, Spring Boot, and microservices.
- Provide technical leadership in system architecture, design reviews, technology selection, and engineering best practices.
- Own end-to-end project delivery, including planning, execution, resource allocation, risk management, and quality assurance.
- Collaborate with Product Managers, Architects, Business Stakeholders, and cross-functional teams to align technology solutions with business objectives.
- Drive cloud adoption, CI/CD automation, DevOps practices, and continuous improvement in engineering processes.
- Ensure application performance, production stability, security, compliance, and operational excellence.
- Mentor and develop engineering talent through coaching, performance management, hiring, and career development.
- Define and monitor engineering KPIs, including delivery predictability, code quality, system reliability, and team productivity.
- Drive technical innovation, modernization of legacy systems, reduction of technical debt, and long-term technology strategy.
Skills used in this role
What the employer is looking for
- Education: Bachelor of Engineering (B.E.) in Computer Science, Information Technology, or a related engineering discipline.
- Experience: Minimum 8+ years of experience in software development, with strong expertise in Java backend technologies.
- Hands-on experience with Java, Spring Boot, Spring MVC, Hibernate, and microservices architecture.
- Strong knowledge of RESTful APIs, distributed systems, and enterprise application development.
- Experience with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, and MongoDB.
- Working knowledge of cloud platforms (AWS, Azure, or GCP), Docker, Kubernetes, and CI/CD pipelines.
- Experience in technical leadership, team management, Agile methodologies, and end-to-end project delivery.
- Strong problem-solving, system design, communication, stakeholder management, and decision-making skills.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Investing.com
AmEx lifts 2026 profit forecast, plans to cut 5% of workforce2026-10-23
Associated Press
American Express profits rise; company plans to cut workforce by 5%, or about 3,500 employees2026-10-24
MarketScreener
American Express raises 2026 profit forecast as affluent customers keep spending2026-10-23
GuruFocus
American Express Co (AXP) Q3 2026 Earnings Call Highlights: Record $20.1 Billion Revenue2026-10-24