Senior Manager - PTP Delivery
IBM · Posted Nov 7
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM BPO, part of IBM Consulting, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows for clients across industries. The Senior Manager - PTP Delivery is responsible for Finance and Administration Delivery operations, including project service request management, delivery status reporting, financial forecasting, reporting and analysis, and Procure to Pay service delivery.
What you will do
- A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. As a Manager - Finance and Administration Delivery, you are responsible for the project service request management, delivery status reporting and financial forecasting, reporting and analysis. This position develops and makes the day-to-day PMA operations more efficient.
- Manage service delivery of Procure to Pay (P2P) processes in scope.
- In charge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation and accounts reporting activities.
- Ensure Service Level Agreements (SLA) are met on timelines and accuracy.
- Ensure proper financial treatment of the team's transactions.
- Maintain a sound Internal control environment.
- Lead Special Projects and handle customer expectations.
- Ensure feedback is provided for the process.
- Systematically identify, analyze, and tackle issues and problems to reach optimal solutions on time.
- Minimum 10 years of experience in Finance and Accounts.
- Proven ability to draw conclusions and recommendations from data trends and comparisons.
- Demonstrated knowledge to work cross-functionally, across finance, operations and matrixed structure.
- Hands-on experience to support efforts to identify ways to improve revenue and/or minimize costs through sound executions of project management processes.
- By using knowledge of the process, dedicatedly identify areas of concern to the Project Management team.
- Proven analytical and problem-solving skills.
- Advanced MS Excel and PowerPoint skills.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Maintain technical knowledge by attending educational workshops, reviewing publications.
Skills used in this role
What the employer is looking for
- Ability to perform assigned tasks within a defined schedule and in accordance with established procedures and mentorship.
- Ability to take care of highly personal and confidential information.
- Experience in understanding and executing business controls.
- Ambitious individual who can work under their direction towards agreed targets/goals.
- Ability to manage change and be open to it good time management and an ability to work under stress.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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