Senior Instructional Designer
Teradata · Posted Oct 3
Cloud data warehousing, analytics, and enterprise artificial intelligence services
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About the role
Teradata Technical Enablement supports the learning and enablement of Teradata associates, customers, and partners globally, building highly technical virtual instructor-led courses, on-demand e-learning, microlearning videos, and self-paced labs on Teradata Vantage and cloud data analytics products. The team translates complex technical product content into engaging, interactive training across eLearning, VILT, and blended formats. This role researches, designs, develops, and delivers media-rich courses and enablement resources, collaborating with instructors, SMEs, and teams such as User Experience, Customer Success, Consulting Services, Product Management, Marketing, and Solution Engineering across the planning, design, implementation, and evaluation lifecycle.
What you will do
- Designs, develops and delivers technical learning using multiple technologies and modalities such as self-paced eLearning courses and microlearning, ILT/VILT classroom sessions, blended learning and performance support materials for customers, partners, and technical and consulting audiences
- Coordinates and manages the full training cycle as needed including requirements gathering, design/development meeting product release deadlines, in-person delivery and web-based learning, evaluation and metrics reporting
- Works with subject matter experts (SMEs) to produce content that is highly engaging and effective at empowering learner to immediately execute and apply knowledge
- Experiments with new approaches to learning which scale and drive engagement
- Creates training outlines, design plans, storyboards, and authors e-learning content and blended solutions
- Transforms ILT and VILT content into interactive WBTs, with engaging activities, microlearning videos, quizzes, animations, games, job aids, lab guides, etc.
- Provides expert consultation on learning techniques, instructional design theory and digital technology solutions for eLearning and classroom/virtual classroom
Skills used in this role
What the employer is looking for
- Candidate must have 5-8+ years of experience as an Instructional Designer / eLearning Developer, preferably for technical or product release enablement.
- The candidate must have demonstrated experience with multiple types of learning solutions (including, but not limited to e-learning courses, mobile learning, simulations, microlearning, ILT and VILT programs, and blended learning/flipped classroom).
- The candidate must also have experience creating learning solutions for technical audiences (e. g. , data scientists, citizen data scientists, business analysts, data engineers, database administrators, cloud administrators, devops, consulting services, customer success managers, solution engineers, or technical sales).
- Degree in Educational Technology, Instructional Design, or similar field preferred
- In-depth knowledge and proficiency with course authoring tools including Articulate Storyline and Rise, Adobe Captivate, TechSmith Camtasia, and office tools such as PowerPoint, Excel and Word.
- In-depth knowledge and proficiency creating microlearning videos
- Challenge existing models and processes to design innovative learning that can be used just-in-time and provide on-the-job performance support
- Comfortable working in an environment that is constantly evolving
- Team player with superior people skills and a positive attitude
- Proven self-starter with ability to juggle priorities and manage expectations
- Robust communication skills (verbal, written) including ability to present, facilitate, and influence
- Strong critical thinker with ability to ramp-up quickly on new products, applications and systems
- Independent problem solver who will take initiative and execute work
- Must be deadline driven, organized and able to multi-task
Preferred qualifications
- Domain expertise in one or more of the following: Infrastructure, Networking, Database, Systems Administration, Cloud Technology
- Coding in SQL language
- HTML programming and other related programming skills to create learning websites and tools
- Authoring technical documentation
- Creating SharePoint sites
- Designing and/or building microlearning libraries
- Creating learning content in Saba learning management system
- Generating Excel learning metrics reports
- Scheduling of session offerings to global audiences
- Experience with graphic development tools such as Adobe Photoshop
- Experience with Microsoft Teams, Trello, Kanban, Jira, MS project or other project management tools
Benefits and support
- Flexible work model — employees decide how, when, and where they work
About Teradata
Teradata is a global enterprise software company specializing in multi-cloud data warehousing, analytics, and artificial intelligence solutions. Its flagship offerings, including Teradata VantageCloud and ClearScape Analytics, help organizations turn enterprise data into trusted, autonomous actions. The company serves leading global enterprises across industries such as financial services, retail, healthcare, and telecommunications.
- Industry
- Software
- Company size
- 5000-10000 employees
- Founded
- 1979
- Location
- San Diego, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
John Ederer
Chief Financial Officer
Louis Landry
Chief Technology Officer
Sumeet Arora
Chief Product Officer
Michael Hutchinson
Chief Operating Officer
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