Senior Information Developer
Arm · Posted Oct 17
Semiconductor IP, energy-efficient CPU architecture, and high-performance compute platforms
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About the role
Arm's Technical Communications team, part of the wider Sales and Partner Enablement Group, produces technical content for all of Arm's products, including user documentation, white papers, knowledge-base articles, tutorials, and multimedia, with a major focus on Physical IP and Implementation. The global team of information developers works with engineering and marketing to create content that helps customers succeed. As a Senior Information Developer in Bangalore, the role plans documentation against product roadmaps, authors and maintains customer-facing structured content, verifies releases against the Tech Comms Lifecycle Management process, and mentors less experienced information developers.
What you will do
- Planning documentation against the product roadmap ensuring documentation quality and to meet customer demand
- Creating and maintaining content for multiple projects, without supervision
- Taking ownership of and leading multiple projects, mentoring, and/or coaching
- Identifying user needs as a customer advocate to generate content that helps our partners and customers achieve their goals
- Collaborating extensively with domain experts in engineering, project/product management, marketing, support, and other teams to identify and address information gaps
- Looking for opportunities to improve efficiency with tooling, process, and content auto-generation
- Verifying team’s documentation releases and process to ensure the quality of customer-facing content, and to align with the Tech Comms Lifecycle Management process
- Collaborating with your team to implement the best processes and practices for the technical document you produce
- Acting as the primary Information Developer in documentation projects. Acting as a mentor for less experienced Information Developers
- Reports into a Senior Technical Communications Manager and works in direct partnership with, Engineers in a project team, the Product Information Architects, and other Information Developers or other appropriate collaborators or SMEs
Skills used in this role
What the employer is looking for
- Not more than 8-10 years of demonstrated experience in authoring
- University graduate level or equivalent experience. Preferably a degree in Electronics or Computer Science
- Self-starter, able to work from own initiative, with good judgement and clear decision-making abilities
- Excellent communication and interpersonal skills
- Flexible and pragmatic in approach, remains agile
- Excellent Information Development Skills, in addition to a strong grasp of the editorial process
- Very good understanding of the industry standard tools and technologies
- Very good process knowledge
- Curiosity to learn and explore efficient ways of improving quality and helping our customer through the use of AI
- Great influencing skills
- Very good soft skills with good analytical skills, and excellent time management skills
Preferred qualifications
- Experience in DITA, Markdown
- Experience in the Semiconductor domain
Benefits and support
- Compensation and benefits are detailed in the job posting
About Arm
Arm architects, develops, and licenses high-performance, energy-efficient CPU products and related semiconductor intellectual property. Its technology powers over 99% of the world's smartphones as well as a vast array of devices ranging from tiny sensors and wearables to cloud-scale AI supercomputers.
- Industry
- Semiconductors
- Company size
- 8000+ employees
- Founded
- 1990
- Location
- Cambridge, United Kingdom
- Funding stage
- Public Company
Funding
Public Company
- 2023-09-14IPO$5.23B
Leadership
Chief Executive Officer, Board Member
Executive Vice President and Chief Financial Officer
Executive Vice President, Chief Legal Officer and Head of Corporate Development
Executive Vice President and Chief Commercial Officer
Executive Vice President and Chief Architect
Recent coverage
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