Senior Engineering Manager
Atlassian · Posted Oct 6
Enterprise project management, team collaboration, and software development tools
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About the role
The role sits in the Jira Service Management (JSM) organisation within Atlassian Engineering. The ITSM Analytics group builds the reporting and analytics platform that turns JSM operational data (requests, incidents, SLAs, Assets and Ops/Opsgenie) into actionable insight for IT and service teams. This Senior Engineering Manager will lead a multi-pod, full-stack team owning Custom Metrics, JSM Insights, Operations Reports, Assets Reporting and the JSM Summary Page, from EAP through Beta to GA, while investing in performance, scale and data quality/observability.
What you will do
- Lead a charter-defining team building the analytics engine at the heart of Atlassian's ITSM strategy.
- A broad surface spanning greenfield-to-scale (Custom Metrics, Insights, Ops & Assets reporting), and real technical depth across data platform, GraphQL APIs and modern React frontends.
- You will grow and shape a multi-pod team, set technical direction for a large data domain, and own outcomes GA'ing to enterprise customers.
Skills used in this role
What the employer is looking for
- 10+ years in software engineering with 4+ years managing engineering teams.
- Track record shipping and scaling data-intensive analytics, reporting or platform products.
- Strong technical depth in: distributed backend/data pipelines and GraphQL/API platforms, comfortable operating across the full stack.
- Experience with cloud data infrastructure (GCP/AWS), performance at scale, and data quality/observability.
- Proven people leadership: hiring, growing, coaching and retaining senior engineers.
Benefits and support
- Flexible work arrangement – choose to work in an office, from home, or a combination of the two
- Health and wellbeing resources
- Paid volunteer days
- Eligible for benefits, bonuses, commissions, and equity
About Atlassian
Atlassian is a leading software company that builds enterprise collaboration, project planning, and issue-tracking tools such as Jira, Confluence, and Trello. Empowering teams across the globe, Atlassian focuses on unleashing the potential of every team through advanced workflows, cloud infrastructure, and AI-driven capabilities.
- Industry
- Software
- Company size
- 10001+ employees
- Founded
- 2002
- Location
- Sydney, Australia
- Funding stage
- Public Company
Funding
Public Company · $210M raised
- 2010-07-13Venture - Series Unknown$60M
- 2014-04-10Secondary Market$150M
Leadership
CEO & Co-Founder
Chief Financial Officer
Chief Revenue Officer
Chief People and AI Enablement Officer
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