Senior Engineering Manager
Atlassian · Posted Oct 13
Enterprise project management, team collaboration, and software development tools
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About the role
The ITSM Analytics group within Atlassian Engineering builds the reporting & analytics platform that turns Jira Service Management operational data (requests, incidents, SLAs, Assets and Ops/Opsgenie) into actionable insight for IT and service teams. The team owns JSM's reporting and analytics surface end-to-end, spanning frontend dashboards and metric-authoring UIs, backend GraphQL APIs and data pipelines, and reporting data infrastructure. This role leads a multi-pod team, sets technical direction for a large data domain, and owns outcomes shipping to enterprise customers.
What you will do
- Lead a charter-defining team building the analytics engine at the heart of Atlassian's ITSM strategy.
- You will grow and shape a multi-pod team, set technical direction for a large data domain, and own outcomes GA'ing to enterprise customers.
- High ownership, shipping across EAP → Beta → GA while investing in performance, scale and data quality/observability.
Skills used in this role
What the employer is looking for
- 10+ years in software engineering with 4+ years managing engineering teams (managing senior ICs and/or managers preferred at M60).
- Track record shipping and scaling data-intensive analytics, reporting or platform products.
- Strong technical depth in: distributed backend/data pipelines and GraphQL/API platforms, comfortable operating across the full stack.
- Experience with cloud data infrastructure (GCP/AWS), performance at scale, and data quality/observability.
- Proven people leadership: hiring, growing, coaching and retaining senior engineers.
Benefits and support
- health and wellbeing resources
- paid volunteer days
About Atlassian
Atlassian is a leading software company that builds enterprise collaboration, project planning, and issue-tracking tools such as Jira, Confluence, and Trello. Empowering teams across the globe, Atlassian focuses on unleashing the potential of every team through advanced workflows, cloud infrastructure, and AI-driven capabilities.
- Industry
- Software
- Company size
- 10001+ employees
- Founded
- 2002
- Location
- Sydney, Australia
- Funding stage
- Public Company
Funding
Public Company · $210M raised
- 2010-07-13Venture - Series Unknown$60M
- 2014-04-10Secondary Market$150M
Leadership
CEO & Co-Founder
Chief Financial Officer
Chief Revenue Officer
Chief People and AI Enablement Officer
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