Senior E2E Program Manager
Microsoft · Posted Oct 6
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as Microsoft’s “Cloud First” mission, with a focus on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. The organization is looking for experienced technical program managers with deep technical and business expertise, leadership, and demonstrated large-scale technical program management success, including industry knowledge and technical depth in the execution and delivery of datacenters. This Senior E2E Program Manager role will manage a portfolio of data center programs end to end, driving cross-functional delivery, reporting, process and tool improvements, and intelligence and automation across the datacenter delivery platform.
What you will do
- Manage a portfolio of data center programs from initiation through closing, enhancing business value across different program delivery dimensions
- Differentiate Microsoft data center delivery to create a competitive advantage by applying ‘Best in Class’ project and program management expertise
- Communicate frequently and flawlessly in written and verbal form with both executive stakeholders and project teams.
- Manage cross-functional, geographically dispersed project teams like networking, procurement, and operations, creating connection across dispersed teams, processes, and systems
- Drive business results through a regimented focus on key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework
- Apply world-class technical and competitive ecosystem knowledge to respond to competitive challenges in data center delivery
- Use experience and expertise to improve process and tools related to datacenter program delivery
- Drive intelligence and automation in the datacenter delivery platform by using data to improve quality, delivery timelines, and cost performance, while reducing manual touches
- Design and drive implementation of reporting by interfacing with business, engineering, finance, operations, and systems teams to provide actionable insights
- Leverage technical acumen in construction, mechanical/electrical systems, structures, networking, and building automation systems to facilitate engineering problem solving and ideation
- Deliver on ambiguous projects with multiple stakeholders, unclear requirements and incomplete data
Skills used in this role
What the employer is looking for
- Bachelor’s Degree plus 7+ years of technical project / program management experience
- 2+ years experience managing cross-functional and/or cross-team projects.
- Full lifecycle technical program management methodology (PMP, Prince 2, etc.) experience planning and managing scope, schedule, budget, quality, people, risk and communications
- Experience in organizational change management and business process improvement
- Should have a mix of technical and program management skills and experience
- Strong interpersonal, communication and presentation skills
Preferred qualifications
- Demonstrates deep subject matter expertise on key functional areas of mechanical, electrical, networking, construction, or building automation systems
- 8+ years of program management / datacenter construction or lease / network engineering experience; self-motivated, confident working at a senior executive level and comfortable working in a matrixed organization
- 6+ years experience managing cross-functional and/or cross-team projects.
- Professional PM certification, PMP, ESi, PMI, Prince 2 or equivalent
- Demonstrably clear leadership skills and experience working with large, diverse teams
- Understanding of business and financial objectives and plans accordingly
- Exceptional executive level communication and engagement skills
- Ability to work in a flexible, fast-paced environment
- Track record of coaching teams and mentoring others in planning, organizing and coordinating their work.
- MBA or equivalent advanced degree
- Experience applying Earned Value Management techniques to measure project performance
- Experience managing large scale construction or network infrastructure projects
- Exceptional problem identification and problem resolution skills
- Understanding of contract language
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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