Senior Director of Software Engineering - Backend & AI
JPMorgan Chase · Posted Oct 7
Global banking, investment, credit card, mortgage, and asset management services
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About the role
This role sits within JPMorganChase's Global Customer Platform, a technology organization supporting the firm's customer-facing financial services platforms. The team focuses on large-scale engineering delivery, platform modernization, and technology transformation across divisions. The Senior Director of Software Engineering leads multiple technical areas and departments, drives the adoption of technical methods cross-functionally, and interfaces with senior leaders and executives to deliver firmwide technology objectives.
What you will do
- Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
- Directly manages multiple areas with strategic transactional focus
- Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
- Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
- Manages multiple stakeholders, complex projects, and large cross-product collaborations
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
- Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
- Hands on expertise in large-scale engineering delivery, platform modernization, or technology transformation, including leadership of senior engineers/leads.
- Experience developing or leading large or cross-functional teams of technologists
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects supporting system design, testing, and operational stability
- Experience with hiring, developing, and recognizing talent
- Extensive practical cloud native experience
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications
- Deep mainframe modernization experience (batch/online workloads, scheduling chains, DB2/VSAM concepts, integration/messaging) and proven patterns to retire mainframe dependencies safely.
- Experience building self-service adoption enablement to reduce friction for consumer teams.
- Experience implementing automated parity validation (dual-run strategies, output comparisons, reconciliation, drift detection) and evidence-based shutdown readiness.
- Experience with governance models for large transformations (architecture authority, risk forums, release/change management cadence, KPI-driven execution).
- Partner management experience for tooling and delivery assurance.
- Experience working at code level
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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