Senior Business Analyst
Rubrik · Posted Oct 9
Cloud data security, zero-trust backup, threat analytics, and cyber resilience services
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About the role
Rubrik is a cloud data management and cyber resilience company, and this team within the subscription renewals business is responsible for forecast clarity, scoring renewal growth and retention likelihood, customer analytics, and developing retention action plans in partnership with Sales & Renewal Ops. The role focuses on business intelligence, data and analytics work covering pipeline analysis, churn forecasting, renewal performance and customer health insights. The Senior Business Analyst will deliver weekly, monthly and quarterly analysis, build automation and process improvements, and provide actionable insights to Customer Success and Sales leadership.
What you will do
- Perform weekly, monthly and quarterly opportunity pipeline analysis, data validation and identify gaps and actions required
- Identify process automation and improvement opportunities and work with cross-functional teams to drive these initiatives
- Communicate regularly on business/team performance, making recommendations based on analysis of key performance areas
- Act on behalf of the leadership (e.g. drive global churn forecasting, identify direct and channel renewal improvements, forecasting mechanics evolution to incorporate customer health insights)
- Support the development and presentation of the business outcomes to stakeholders with a view to assisting them to drive performance in their areas (e.g. churn/upsell attribution etc)
- Provide critical business insights to Customer Success and Sales leadership based on business acumen and data analysis, be able to identify issues, recommend action plans and execute.
- Drive culture of continuous improvement on performance, process, automation, and data accuracy
- Generate regular and ad-hoc business analysis for Renewals and Sales Leadership to monitor performance across a range of key business drivers and Renewals Team performance, including direct and partner renewals
- Compare business performance against defined KPIs to identify trends and share key learnings and drive new operational programs
- Analyze data to determine if the customer is “At-Risk” and ensure early engagement.
- Analyze customer data to reduce the churn and identify the root cause of churn
Skills used in this role
What the employer is looking for
- 6+ years overall professional experience.
- A Bachelor's Degree focused in an analytically rigorous field of study is preferred, a MBA is a huge plus.
- Self-starter with outstanding problem-solving skills
- Proven track record in juggling through multiple projects and deadlines yet driving them to completion
- Have strong business acumen, excellent collaboration and stellar communication.
- Experience with Data Analytics and Modelling and ability to work with a degree of independence on data analysis.
- Excellent time management skills and ability to manage multiple priorities.
- Knowledge of Rubrik products and services preferable.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Rubrik
Rubrik is a cloud-native cybersecurity and data resilience company that provides zero-trust data protection, threat monitoring, and automated enterprise recovery solutions. The company delivers a unified platform designed to safeguard hybrid and multi-cloud environments against ransomware and malicious cyber threats. By integrating AI-driven operations and risk analytics, Rubrik helps enterprises ensure business continuity and digital trust.
- Industry
- Cloud Computing
- Company size
- 3000-5000 employees
- Founded
- 2014
- Location
- Palo Alto, California, USA
- Funding stage
- Public Company
Funding
Public Company · $553M raised
- 2021-08-17Series FUndisclosed
- 2021-11-01Secondary Market$1.3M
Leadership
Co-Founder, CEO and Chairman
Co-Founder and CTO
Chief Financial Officer
Chief Product Officer
Recent coverage
Rubrik Newsroom
Rubrik Reports Fourth Quarter and Fiscal Year 2026 Financial Results2026-03-12
Help Net Security
Rubrik launches Autonomous Business Recovery to rebuild cloud applications after cyberattacks2026-06-10
Rubrik Newsroom
Rubrik Unveils the AI-Ready Unstructured Data Layer for Enterprise Data Intelligence Platforms2026-06-09
Insider Monkey
Rubrik (RBRK) Has Outperformed the Market in 2026. Is the Rally Sustainable?2026-10-05