Senior Application Development Analyst
Okta · Posted Sep 25
Cloud-based identity and access management solutions for workforce and customer security
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About the role
Okta is The World's Identity Company, and the Technology Data and Intelligence (TDI) team is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. The team is looking for a Senior Salesforce Product Analyst to join the TDI team and help scale internal systems with a focus on security and reliability, leveraging deep knowledge of CPQ and Sales Cloud to partner with GTM teams and uncover data-driven efficiencies. The role bridges the gap between business needs and technical solutions to drive operational success.
What you will do
- Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories.
- Conduct thorough analysis of existing processes and systems to identify opportunities for improvement.
- Leverage your expertise in Salesforce CPQ to implement solutions that align with business needs. This includes product and price rule configuration, and advanced approvals.
- Collaborate with developers and administrators to design and implement enhancements and customizations.
- Deliver Salesforce CPQ and Salesforce.com platform updates as a core member of a team responsible for the design, development, testing, and release of enhancements and strategic projects.
- Partner with different functions such as Deal Desk, Partner Ops, Order Management, Pricing and Packaging, and Sales Ops to design, implement, and enhance the CPQ platform for Direct and Channel Sales teams.
- Ensure the integrity and accuracy of Salesforce data through effective data management practices.
- Create and maintain reports and dashboards to provide insights into key performance metrics and support decision-making.
- Collaborate with technical teams to design and implement integrations between Salesforce and other systems within the organization.
- Ensure seamless data flow and interoperability between Salesforce and external applications.
- Develop and execute comprehensive test plans to validate the functionality and performance of Salesforce solutions.
- Collaborate with QA teams to address and resolve any issues identified during testing.
- Ensure that Salesforce solutions adhere to organizational security policies and industry regulations.
- User Journey & Documentation: Author and maintain end-to-end User Journey Maps. You will update system documentation to reflect AI-driven automations and "Human-in-the-loop" decision points.
- Ensure that technical and user documentation is accessible and easily understandable.
Skills used in this role
What the employer is looking for
- Salesforce Mastery: 5+ years of hands-on experience as a Business Analyst or Implementation Consultant specializing in Salesforce Sales Cloud and CPQ.
- System Architecture: Proven experience with Salesforce integrations, specifically connecting CRM platforms with product-led systems and cross-functional tools.
- Lifecycle Management: Demonstrated ability to own the end-to-end delivery lifecycle, from initial conception and configuration through to launch and post-deployment support.
- Process Innovation: A strong problem-solving mindset focused on continuous process improvement and operational efficiency.
- AI-Driven Analysis: Solid understanding of AI solutions and their application in enhancing analytical workflows and data insights.
- Critical Thinking: Ability to translate complex business requirements into scalable, high-quality technical solutions.
- Cross-Functional Partnership: Proven track record of collaborating with diverse business teams and stakeholders to align goals.
- Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders.
- Proactive Ownership: A self-starter who takes initiative to find solutions independently and consistently delivers accurate, timely results.
Preferred qualifications
- Certifications: Salesforce Certified Administrator, Sales Cloud Consultant, or CPQ Specialist credentials are highly preferred.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Okta
Okta is a leading independent provider of cloud-based identity and access management solutions that securely connect people and technologies to the right applications. The company powers both Workforce Identity and Customer Identity platforms, allowing organizations to securely manage user access and navigate modern challenges like agentic AI security.
- Industry
- Enterprise Software
- Company size
- 7500+ employees
- Founded
- 2009
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $228M raised
- 2010-02-01Series A$10M
- 2011-08-01Series B$16.5M
- 2012-12-01Series C$25M
- 2013-09-01Series D$27M
- 2014-06-01Series E$75M
- 2015-09-01Series F$75M
- 2018-02-21Post IPO Debt$300M
Leadership
Co-Founder and Chief Executive Officer
Co-Founder and Executive Vice Chairman
Chief Marketing Officer
Chief Legal Officer
Recent coverage
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Industry Leaders Form the Blueprint Alliance to Advance a Shared Architecture for Securing AI Agents2026-09-22
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Okta Names Helen Riley to Board of Directors2026-09-18
ValueAdd VC
Okta Buys AI Identity Security Startup Permiso for ~$200M2026-07-30
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Okta Announces Second Quarter Fiscal Year 2027 Financial Results2026-08-26