Senior Analyst Risk Management
American Express · Posted Oct 27
Banking, credit card, payment network, and travel services
Get a personal compatibility score
Add a resume for personal matches
About the role
The International Campaign Solutions & Execution Team within International Marketing Experiences supports campaign targeting, execution, delivery, and fulfillment for international markets. The role focuses on process excellence, operational efficiency, and risk mitigation across campaign targeting and execution, including operational controls, audits, and process documentation. It also involves consultative support to marketing stakeholders and adoption of automation and AI-based tools.
What you will do
- Provide consultative support to marketing partners by understanding business needs, identifying challenges, and recommending practical solutions and best practices.
- Lead and support process improvement and change management initiatives that enhance operational effectiveness and drive adoption of new capabilities.
- Identify opportunities to streamline processes, eliminate inefficiencies, and implement innovative solutions that improve marketer experience and business outcomes.
- Actively challenge the status quo by bringing forward new ideas, data-driven recommendations, and creative approaches to solve business problems.
- Partner with stakeholders across functions to drive alignment, facilitate decision-making, and ensure successful execution of operational initiatives.
- Support the implementation and adoption of system enhancements, automation opportunities, and emerging technologies, including AI-powered solutions.
- Coordinate and support operational control activities, risk assessments, internal-audits, and process documentation to strengthen the control environment.
- Analyze operational performance & market landscapes and identify trends, risks, and improvement opportunities to drive continuous enhancement.
- Contribute to transformation and automation initiatives across international markets through collaboration, testing, process design, and stakeholder engagement.
- Support team members by sharing knowledge, mentoring peers, and contributing to a collaborative and high-performing team environment.
Skills used in this role
What the employer is looking for
- Proven experience in stakeholder consultation, business problem solving, and process improvement.
- Strong stakeholder management skills with the ability to build credibility, influence outcomes, and work effectively across diverse teams.
- Self-motivated and proactive, with a demonstrated ability to take ownership, drive initiatives independently, and deliver results.
- Strong change management mindset with experience supporting operational or technology driven transformations.
- Ability to identify process inefficiencies and develop practical, scalable solutions that improve effectiveness and reduce risk.
- Strong analytical and problem-solving skills with experience translating insights into actionable recommendations.
- Experience leveraging AI tools, automation technologies, and data-driven approaches to improve operational processes and business outcomes.
- Strong communication and collaboration skills with the ability to engage and influence stakeholders at multiple levels.
- Ability to balance multiple priorities and make sound decisions based on business needs, risks, and available data.
- Experience working in a global, cross-functional environment and collaborating across regions and cultures.
- Working knowledge of data and analytics tools such as Tableau, Power BI or similar technologies
- Master’s degree in management, Marketing, Information Technology, Engineering, or any other relevant qualification
- 5-8 years of relevant work experience
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
American Express Newsroom
American Express Continues to Expand the Centurion Lounge Network with Its Largest Lounge Yet2026-10-08
American Express Newsroom
American Express Delivers the Next Generation of Amex Corporate™2026-09-30
American Express Newsroom
American Express Reports Second-Quarter 2026 Financial Results2026-07-24
American Express Newsroom
American Express Releases 2026 Dodd-Frank Act Stress Test Results2026-06-25