Senior Analyst - Data Governance & Management
American Express · Posted Nov 3
Banking, credit card, payment network, and travel services
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About the role
The U.S. Consumer Services (USCS) Data Office advances data governance and data risk management across USCS, partnering with Business, Technology, Risk, and Enterprise Data Management to strengthen the control environment, improve data quality, and support management of data as a strategic asset. USCS itself delivers the Membership product across travel, dining, entertainment, retail, and lending portfolios, Membership Rewards, lounges, and marketing programs. The Senior Analyst, Data Governance & Management will support a scalable, preventative, insight-driven approach to data risk management, helping identify, assess, monitor, and mitigate data risks while contributing to control implementation, issue remediation, and continuous improvement.
What you will do
- Execute data risk management activities across business processes, systems, and data assets within USCS, including risk assessments, issue management, and remediation efforts.
- Partner with Business, Technology, Risk, and Data Office teams to identify and mitigate data risks, proactively resolve dependencies, and drive shared outcomes.
- Analyze data, controls, and processes to identify risk trends, control gaps, root causes, and opportunities to strengthen the control environment.
- Support implementation and monitoring of data controls that improve data quality, stewardship, lineage, and policy adherence.
- Develop reporting and insights that communicate data risk, control performance, and business impact to support informed decision-making.
- Support identification and documentation of critical data elements, data flows, and key data dependencies.
- Maintain documentation and evidence supporting effective risk management, governance, and regulatory compliance.
- Identify and apply opportunities to use Artificial Intelligence (AI), Generative AI, and automation to simplify processes, improve efficiency, and deliver measurable business and risk management outcomes.
Skills used in this role
What the employer is looking for
- 1–3 years of experience in analytics, risk management, controls, technology, operations, or a related discipline.
- Strong analytical and problem-solving skills with the ability to identify trends, risks, root causes, and actionable insights from data.
- Strong written and verbal communication skills, including the ability to explain business and risk impacts clearly.
- Demonstrated ability to manage multiple priorities, proactively identify dependencies, and collaborate across teams to deliver results.
- Understanding of Artificial Intelligence (AI), Generative AI, and automation, including their practical application to business processes, data governance, or risk management.
Preferred qualifications
- Bachelor's degree in Information Systems, Data Analytics, Computer Science, Business, Risk Management, Finance, or a related field.
- Experience in financial services or another highly regulated industry.
- Familiarity with data management concepts including data quality, lineage, metadata, stewardship, and governance.
- Knowledge of enterprise risk, operational risk, issue management, or control frameworks.
- Experience with reporting, analytics, or data visualization tools, including SQL and programming languages such as Python, Java, or Shell scripting.
- Familiarity with big data technologies, cloud-based data platforms, or modern data ecosystems, including Google Cloud Platform (GCP) and BigQuery.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
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Associated Press
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MarketScreener
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GuruFocus
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