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Senior Analyst-Control Management

American Express · Posted Nov 5

Banking, credit card, payment network, and travel services

Gurugram, HR, IndiaFull-timeHybridSenior Level2+ years₹12.0L–₹20.0L yearly35 applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
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About the role

Credit & Fraud Risk at American Express is looking for a Sr Analyst of Privacy Risk Control focused on ensuring control management is embedded in the day-to-day operations of the organization, working with partners across business units, functional areas, and geographies. The role sits within a risk and analytics organization that uses one of the world's most valuable data sets to prevent fraud and support customers. The analyst will identify, assess, and monitor privacy risks, design and enhance privacy risk controls, support risk and control self-assessments, and develop privacy risk reporting and dashboards.

What you will do

  • Partnering closely with Regulatory Advisory & Practices (RAP), identify, assess, and monitor privacy risks associated with business processes, products, systems, and third-party relationships
  • Design, implement, and enhance privacy risk controls to mitigate regulatory, operational, and reputational risks
  • Support Risk and Control Self-Assessments (RCSAs) and privacy risk assessments
  • Evaluate inherent and residual privacy risks and determine whether existing controls adequately mitigate exposure
  • Assess risks associated with personal data collection, processing, sharing, retention, and deletion
  • Partner with business process owners to develop risk mitigation strategies
  • Evaluate control design and operating effectiveness
  • Identify control gaps, process weaknesses, and opportunities for control enhancements
  • Ensure controls are supported by appropriate documentation, ownership, procedures, and evidence
  • Support control standardization and automation initiatives
  • Translate privacy requirements into operational controls and business processes
  • Develop privacy risk dashboards and management information reporting
  • Monitor trends in privacy incidents, control failures, and assessment results

Skills used in this role

What the employer is looking for

  • 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
  • Knowledge of privacy regulations, including GDPR, CCPA/CPRA, and GLBA
  • Experience managing risk issues, remediation plans, and audit findings
  • Strong analytical, problem-solving, communication, and stakeholder management skills
  • Ability to influence cross-functional teams and communicate risk matters to senior leadership

Preferred qualifications

  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in banking, financial services, payments, or other highly regulated industries
  • Professional certifications such as CIPP/US, CIPM, CRISC, CISA, or CRMP
  • Familiarity with GRC platforms such as Archer, ServiceNow GRC, or OneTrust
  • Experience with enterprise risk management and three-lines-of-defense models
  • Knowledge of data governance, data classification, data retention, and privacy incident management

Benefits and support

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.

Industry
Banking
Company size
76800 employees
Founded
1850-03-18
Location
New York City, New York, USA
Funding stage
Public Company

Leadership

SJ
Stephen J. Squeri

Chairman and Chief Executive Officer

CL
Christophe Le Caillec

Chief Financial Officer

RR
Ravi Radhakrishnan

Chief Information Officer and Executive Vice President

MR
Monique R. Herena

Chief Colleague Experience Officer

ER
Elizabeth Rutledge

Chief Marketing Officer

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