Senior Administrator - Business Systems
MongoDB · Posted Oct 15
Modern database platform, cloud database-as-a-service, vector search, and developer data services
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About the role
MongoDB is a leading modern data platform whose unified data platform and MongoDB Atlas serve over 67,000 customers across AWS, Google Cloud, and Microsoft Azure. The IT SaaS Engineering Team optimizes MongoDB's sales processes and customer interactions by using Salesforce to give business users the tools, automation, security, and governance needed to manage customer relationships and drive growth. This role is a Senior Salesforce Administrator who will administer and enhance the Salesforce CRM platform supporting MongoDB's Sales organization, working across configuration, declarative delivery, release and DevOps support, security, access governance, and audit readiness with stakeholders in Sales Operations, Revenue Operations, Security, Compliance, and Engineering.
What you will do
- We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB's Sales organization.
- Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities.
- Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions.
- Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness.
- Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment.
- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.
- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.
- Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.
- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.
- Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.
- Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity.
- Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions.
- Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices.
- Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity.
Skills used in this role
What the employer is looking for
- Bachelor's degree in Computer Science, Information Systems, Business, or equivalent experience.
- 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.
- Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing & Visibility Designer certifications are required.
- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.
- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.
- Strong analytical, troubleshooting, communication, and collaboration skills.
Benefits and support
- Employee affinity groups
- Fertility assistance
- Generous parental leave policy
About MongoDB
MongoDB is a modern, general-purpose database platform designed to unleash the power of software and data for developers and enterprises globally. Its flagship cloud database service, MongoDB Atlas, supports flexible document models, vector search, and transactional capabilities built for modern cloud and AI-driven workloads.
- Industry
- Database Software
- Company size
- 5741 employees
- Founded
- 2007
- Location
- New York, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $311M raised
- 2015-01-01Series F$80M
Leadership
President and Chief Executive Officer
Chief Financial Officer
Chief Technology Officer
Chief Customer Officer
Recent coverage
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