Sales Operations Specialist
Nokia · Posted Nov 5
Mobile and fixed network infrastructure, IP routing, cloud, and telecommunications technology services
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About the role
The Sales Strategy & Operations (SSO) team supports Nokia's sales and presales organizations through sales strategy, annual and long-range planning, governance, analytics, and business initiatives. The role covers sales operations across the sales lifecycle, including digitalization, incentive and quota planning, pipeline analytics, and process improvement. The specialist works with sales and presales teams to position Nokia solutions and maintain coordinated customer engagement.
What you will do
- Define and execute global sales strategies, Go-to-Market (GTM) approaches, and comprehensive annual and long-range planning
- Drive strategic initiatives for sales governance, analytics, and operations, ensuring alignment with Nokia's overall business objectives and market expansion in enterprise sectors
- Lead the end-to-end sales process, driving continuous process improvements and sales digitalization efforts to maximize sales force efficiency and customer engagement.
- Conceptualize, design, and operationalize innovative solutions such as digital sales assistants and AI-powered process improvements across sales and operations to enhance efficiency and reduce manual workload
- Optimize effectiveness and efficiencies across the sales lifecycle, from opportunity identification to cash, leveraging Analytics, Nokia SELL process, Annual Planning, and Sales Incentive Programs.
- Lead and manage complex reorganizations and transformation programs within a matrix organization, ensuring streamlined accountabilities, responsibilities, and a balanced approach to quality, efficiency, and controls.
- Develop and administer sales incentive plans, quota planning, and special incentive boost programs for a large global sales force
- Establish and manage robust pipeline management and data analytics frameworks, providing critical insights for forecasting, prioritization, and win rates.
- Lead management reporting, global governance, and business reviews, ensuring transparency and accountability across sales units.
- Define and track key performance indicators (KPIs) for sales operations, ensuring adherence to the Nokia SELL process and continuous improvement in execution dynamics.
- Lead competence development globally for ECE sales teams.
Skills used in this role
What the employer is looking for
- 7+ years of experience in sales operations or a similar role with bachelor's degree in business, Sales, or a related field.
- Good analytical skills and experience with data analysis tools.
- Decent communication, negotiation and collaboration skills, with the ability to build relationships.
- Proficiency in Microsoft Office suite, especially Excel and PowerPoint.
- Knowledge of CRM systems and sales enablement tools is preferred.
- Experience in implementing digital sales tools, AI-powered process improvements, and leveraging machine learning.
- Ability to work independently and manage multiple projects simultaneously.
- Flexibility to adapt to changing business needs and priorities.
Preferred qualifications
- Proven ability to develop and execute global sales strategies, GTM plans, and long-range business planning in a complex, high-growth environment.
- Extensive experience in leading and optimizing the way sales operate for a large, global sales organization.
- Exceptional ability to collaborate with global executive teams, cross-functional stakeholders, and lead diverse, multi-country teams.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Nokia
Nokia Corporation is a multinational telecommunications, information technology, and network equipment provider that delivers critical infrastructure solutions across mobile, fixed, and cloud networks. Known for its historical roots and ongoing global presence in connectivity, the company enables advanced network automation, AI-optimized data center infrastructure, and 5G/6G technology for communications service providers and enterprises worldwide.
- Industry
- Telecommunications
- Company size
- 78005 employees
- Founded
- 1865-05-12
- Location
- Espoo, Finland
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer (CEO)
Chief Financial Officer
Chief Technology and AI Officer
President of Network Infrastructure
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