Sales officer credit card
HDFC Bank · Posted Oct 18
Commercial banking, retail banking, credit card, loan, and treasury services
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About the role
HDFC Bank is a large Indian private sector bank offering retail, corporate, and digital banking services, with nationwide branch and ATM reach following its merger with HDFC Ltd. This full-time, on-site role in New Delhi focuses on credit card sales, including customer acquisition, lead management, follow-ups, target achievement, documentation, compliance, and post-sales support.
What you will do
- The role involves identifying and approaching potential customers, explaining credit card features and benefits, and completing application processes in line with bank policies.
- Responsibilities include managing leads from various channels, conducting follow-ups, and achieving assigned sales targets while maintaining high service standards.
- The Sales Officer will coordinate with branch staff and sales partners to drive credit card acquisitions, ensure accurate documentation, and adhere to regulatory and internal compliance requirements.
- The role also includes resolving basic customer queries, providing post-sales support, and sharing market feedback to help improve products and processes.
Skills used in this role
What the employer is looking for
- Strong Customer Service and Communication skills to engage with diverse customers and address queries effectively.
- Experience in Lead Generation and Sales Operations to manage pipelines, track conversions, and meet credit card sales targets.
- Exposure to Channel Sales, including working with branches, direct sales teams, and external partners.
- Ability to build relationships, negotiate, and present product features clearly in a fast-paced sales environment.
- Minimum educational qualification: Higher secondary (12th standard) or graduate degree; prior experience in retail banking or financial services sales is an advantage.
- Comfort with basic digital tools and mobile/online applications used in sales and customer onboarding.
- High level of integrity, adherence to compliance guidelines, and willingness to work flexible hours as per business needs.
Benefits and support
- Compensation and benefits are detailed in the job posting
About HDFC Bank
HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India's largest private sector bank by assets and market capitalization, offering a wide range of financial products including retail banking, wholesale banking, and treasury operations.
- Industry
- Banking
- Company size
- 211535 employees
- Founded
- August 1994
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Leadership
Sashidhar Jagdishan
Managing Director and Chief Executive Officer
Srinivasan Vaidyanathan
Chief Financial Officer
Ramesh Lakshminarayanan
Chief Information Officer
Vibhash Naik
Chief Human Resources Officer
Recent coverage
Morningstar
HDFC Bank Limited (HDB) Alert: Securities Class Action Pending, Investors with Losses Encouraged to Contact Hagens Berman2026-10-08
Hindustan Times
Who is Anup Bagchi? 5 things to know about HDFC Bank's incoming CEO2026-10-12
OpenPR
HDFC Bank Limited Reports Financial Results for the Year Ended March 31, 20262026-10-12