Sales office credit card
HDFC Bank · Posted Oct 11
Commercial banking, retail banking, credit card, loan, and treasury services
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About the role
HDFC Bank is India's largest private sector bank, serving over 92 million customers through thousands of branches and ATMs and offering loans, payments, and wealth management solutions. This is a full-time, on-site Sales Office Credit Card role based in New Delhi, driving credit card sales with walk-in and referred customers. The role covers application processing, back-office coordination for documentation and verification, card activation, compliance and KYC adherence, and branch-level marketing activities.
What you will do
- Driving credit card sales by engaging with walk-in and referred customers, explaining product features, and recommending suitable card options.
- Processing applications, coordinating with back-office teams for documentation and verification, and ensuring timely activation of cards.
- Maintaining accurate records, following compliance and KYC guidelines, and meeting assigned sales and quality targets.
- Providing responsive customer service, resolving queries related to credit cards, and actively participating in branch-level marketing and promotional activities.
Skills used in this role
What the employer is looking for
- Strong Communication and interpersonal skills to interact effectively with customers and internal teams.
- Experience in Sales and Sales Management to achieve targets and manage credit card portfolios.
- Customer Service skills to handle inquiries, resolve issues, and ensure a positive customer experience.
- Back Office Operations skills for accurate documentation, data entry, and coordination with support functions.
- Minimum educational qualification: Bachelor’s degree in any discipline or equivalent; prior banking or financial services experience preferred.
- Knowledge of retail banking products, especially credit cards, and familiarity with KYC and regulatory requirements.
- Ability to work in a fast-paced branch environment, with strong attention to detail and basic computer proficiency.
- Goal-oriented mindset with willingness to learn, adapt to processes, and collaborate within a diverse team.
Benefits and support
- Compensation and benefits are detailed in the job posting
About HDFC Bank
HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India's largest private sector bank by assets and market capitalization, offering a wide range of financial products including retail banking, wholesale banking, and treasury operations.
- Industry
- Banking
- Company size
- 211535 employees
- Founded
- August 1994
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Leadership
Sashidhar Jagdishan
Managing Director and Chief Executive Officer
Srinivasan Vaidyanathan
Chief Financial Officer
Ramesh Lakshminarayanan
Chief Information Officer
Vibhash Naik
Chief Human Resources Officer
Recent coverage
Businessworld
HDFC Bank May See Nine Senior Executives Reach Retirement Age By 2030October 6, 2026
Stock Titan
HDFC Bank Limited Reports Period-End Advances and Deposits for September 2026October 5, 2026
GlobeNewswire
HDFC Bank Shares Fall on Legal and Regulatory Scrutiny UpdatesOctober 7, 2026