Risk Specialist I, CRC - Variable
Amazon · Posted Nov 7
E-commerce, cloud computing, online advertising, and digital streaming services
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About the role
Amazon's affiliate program (Amazon Associates) is one of the largest of its kind, with a massive base of affiliates driving users to purchase products on Amazon.com, which exposes Amazon to financial and reputational risk. Risk Analysts review and analyze websites to determine their quality for acceptance into the Associates Program, monitor sites for compliance, and manage communication with publishers when violations or low-quality sites are found. The role also involves identifying emerging threats, drafting risk position papers, improving processes and policies, and working largely independently with limited supervision.
What you will do
- Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs
- Provide summarized 1 pager write up for each escalation giving the summary of the store, chronology of events leading up to the escalation, immediate resolution provided, gaps in Investigation process and proposed systemic/process fixes.
- Should identify emerging threats and technological advancements and create risk position paper per quarter, gain alignment with legal and create a repository for easy reference.
- Should work on assigned risk position papers basis BD/legal requirement, gain internal and legal alignment and add to the repository.
- Identify the opportunity to experiment and introduce new rule to cover newer used cases
- Should independently prioritize core deliverable and projects basis the criticality of the deliverable
- Ensure compliance with procedures and SLAs while achieving quality and performance metrics. Work on the Core queues and willing to switch between different functions as per business requirement
- Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
- Support new hires in the team to help them meet required performance standards
Skills used in this role
What the employer is looking for
- 3+ years of conducting workplace risk investigations experience
- Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field
- Bachelor's degree, or experience solving complex investigations or escalations
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience solving complex investigations or escalations
- Candidate must demonstrate language proficiency in all the following: Verbal, writing, reading and comprehension.
Preferred qualifications
- Experience working in large teams or at a national/multinational organization, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan
- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or a CFA and experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Proficiency in multi-skill or multi-org experience
Benefits and support
- Compensation and benefits are detailed in the job posting
About Amazon
Amazon.com, Inc. is a multinational technology conglomerate focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Recognized as one of the world's most valuable brands, it operates the largest internet retail marketplace globally alongside its prominent cloud platform, Amazon Web Services (AWS).
- Industry
- E-Commerce
- Company size
- 1576000+ employees
- Founded
- 1994-07-05
- Location
- Seattle, Washington, USA
- Funding stage
- Public Company
Funding
Public Company · $8M raised
- 2013-03-22Post Ipo Debt$200M
Leadership
President and Chief Executive Officer
Founder and Executive Chair
Senior Vice President and Chief Financial Officer
Matt Garman
CEO, Amazon Web Services
CEO, Worldwide Amazon Stores