
Revenue Analyst 2-Fin
Oracle · Posted Oct 27
Cloud infrastructure, enterprise software, database systems, and AI-powered business applications
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About the role
The Revenue Accounting team handles revenue-impacting adjustments, balance sheet account reconciliations, receivables, and unearned accounts, and works with internal customers on revenue inquiries. The role also supports AI-enabled learning and knowledge management for Customer Data teams, including structured learning journeys, knowledge bases, and adoption of AI tools. It involves documentation, stakeholder collaboration, and continuous improvement of training and process knowledge.
What you will do
- Design and maintain structured learning journeys for Customer Data processes, tools, policies, desk manual, confluence page, and controls.
- Build and curate a reliable knowledge base, including SOPs, FAQs, playbooks, and process updates.
- Apply AI tools to improve knowledge search, content creation, learning personalization, and employee self-service.
- Partner with different business teams, operations, GFO and all stakeholders to identify skill, minimize interactions and fix knowledge gaps.
- Translate complex process and system changes into clear, user-friendly learning content.
- Drive adoption of AI-enabled learning platforms and measure learner engagement and knowledge effectiveness.
- Establish content governance, review cycles, version control, and ownership for knowledge assets.
- Analyze learning feedback, quality trends, and operational data to continuously improve training and documentation.
- Support change-management initiatives by preparing teams for new Customer Data processes, tools, and ways of working.
- Ensure all learning and knowledge materials meet data privacy, security, compliance, and accessibility standards.
- As a member of Revenue Accounting you will assist in the processing of revenue impacting adjustments and reconciling balance sheet account. Monitor revenue, reconcile receivables, and unearned accounts. Work with internal customers to resolve related revenue inquiries. Assist in facilitating the automation of current processes and procedures. You may participate in special projects.
Skills used in this role
What the employer is looking for
- Bachelor’s degree or equivalent practical experience.
- Experience in learning & development, knowledge management, process documentation, operations enablement, or a related field.
- Working knowledge of AI-enabled learning, generative AI, knowledge-management platforms, or intelligent search tools.
- Strong written communication and ability to simplify complex topics.
- Experience creating learning materials such as e-learning modules, guides, presentations, and facilitator-led content.
- Strong stakeholder-management, analytical, and problem-solving skills.
- Ability to manage multiple priorities independently in a fast-paced environment.
Preferred qualifications
- Experience in quote to cash teams
- Familiarity with learning platforms, knowledge bases, learning tools, or collaboration platforms.
- Experience using analytics to measure learning impact and knowledge adoption.
- Understanding of data privacy and regulatory requirements relevant to customer data.
- Certification or training in instructional design, knowledge management, AI, or change management.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Oracle
Oracle Corporation is a multinational computer technology company specializing in cloud-engineered hardware, enterprise software, and database management systems. It provides comprehensive cloud solutions such as Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (OCA) to power digital transformations globally. Headquartered in Austin, Texas, Oracle is a major player in enterprise AI integration and database solutions.
- Industry
- Cloud Computing
- Company size
- 141000 employees
- Founded
- 1977
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $56B raised
- 2025-10-24Post IPO Debt$18B
- 2025-02-03Conventional Debt$18B
Leadership
Lawrence J. Ellison
Chairman of the Board and Chief Technology Officer
Clay Magouyrk
Chief Executive Officer
Mike Sicilia
Chief Executive Officer
Hilary Maxson
Chief Financial Officer
Jae Evans
Global Chief Information Officer and Executive Vice President
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