Reference Data Specialist
JPMorgan Chase · Posted Oct 13
Global banking, investment, credit card, mortgage, and asset management services
Get a personal compatibility score
Add a resume for personal matches
About the role
The Client Data Management team sits within JPMorgan Chase's Commercial and Investment Banking Operations, where it delivers accurate, on-time client data maintenance supported by quality checks and timely query resolution. The role works on end-to-end data maintenance, process standardization, and adherence to service level agreements across time-sensitive, numbers-driven deliverables. This specialist position interprets inputs from multiple sources, validates completed work, and resolves queries while collaborating with the wider operations team.
What you will do
- Execute end-to-end data maintenance activities with high accuracy and timeliness.
- Interpret task job aids and seek clarification to ensure correct execution.
- Validate completed work through efficient quality checks before stakeholder submission.
- Resolve queries and deliver outcomes within tight deadlines.
- Standardize operational processes across daily activities to support consistent execution.
- Follow detailed instructions with strong attention to detail and curiosity when reviewing information.
- Escalate issues proactively and solve problems using structured analysis.
- Synthesize information from multiple sources and determine relevancy to each request.
- Comply with service level agreements while handling time-sensitive, numbers-driven deliverables.
- Own individual deliverables while working independently with strong accountability.
- Collaborate effectively within the team to support evolving business needs with flexibility.
Skills used in this role
What the employer is looking for
- Hold a bachelor’s degree and bring 3+ years of overall work experience, including 2+ years in a similar role.
- Demonstrate excellent comprehension and observation skills.
- Apply logical and analytical skills to day-to-day operational tasks.
- Evaluate information from multiple sources and determine relevancy to the request.
- Produce accurate outputs with strong attention to detail.
- Meet deadlines consistently in a high-volume environment.
- Follow service level agreements and operational controls consistently.
- Exercise sound judgment and creative problem-solving when resolving issues.
- Work independently with self-motivation and ownership.
- Adapt to changing requirements and remain flexible in a team environment.
- Show a curious, energetic, and proactive approach focused on opportunities arising from situations.
Preferred qualifications
- Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
Recent coverage
GuruFocus
JPMorgan Chase CEO Warns of AI Cybersecurity Risks as JPM Retains Top AI Bank Ranking2026-10-06
Zacks Investment Research
JPMorgan Chase & Co. (JPM) Reports Next Week: Wall Street Expects Earnings Growth2026-10-06
JPMorgan Chase Newsroom
Ford Motor Company, JPMorganChase, State of Michigan, Michigan Central and Newlab launch Michigan LIFT2026-09-29
JPMorgan Chase Newsroom
JPMorganChase expands DFW presence with new Collin County office2026-08-27
JPMorgan Chase Newsroom
JPMorganChase doubles down on housing, aiming to deploy $750 billion through 20352026-08-03