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Quote to Cash Professional

IBM · Posted Oct 23

Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services

Bangalore, INFull-timeRemote · India-wideMid Level2–4 years₹7.0L–₹12.0L yearly25 applicants
Information TechnologyCloud ComputingArtificial IntelligenceQuantum ComputingEnterprise SoftwareIT ConsultingPublic Company
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About the role

IBM Finance & Operations supports IBM's transformation by driving efficiency, transparency, and decision-making across the business. The team works across functions and geographies using data, technology, and process excellence to improve performance and deliver measurable impact. As a Quote to Cash Professional, the role applies Q2C process knowledge to execute supply and demand management transactions, order-to-cash integration, contract and billing activities, and customer master record maintenance.

What you will do

  • Execute Fulfillment Processes: Execute defined fulfillment processes in line with business controls and meet business objectives, ensuring seamless order to cash integration.
  • Manage Transactions: Perform supply and demand management transactions, including quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
  • Maintain Customer Records: Ensure accurate and up-to-date customer master records, supporting end-to-end transactions and promoting client satisfaction.
  • Process Requirements: Accurately handle processing and transaction requirements, meeting business objectives and promoting sales productivity.
  • Promote Client Satisfaction: Foster strong relationships with clients through effective communication and issue resolution, driving client satisfaction and loyalty.
  • Transaction Management: Experience working with transactions such as quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
  • Customer Record Maintenance: Experience working with customer master records, ensuring accuracy and supporting end-to-end transactions.
  • Contract Management: Experience working with contracts, including audit and registration, to support supply and demand management transactions.

Skills used in this role

Quote-to-Cash (Q2C)Order-to-CashContract ManagementBillingCustomer Master RecordsCommunication

What the employer is looking for

  • Q2C Process Knowledge: Exposure to Quote to Cash (Q2C) process, including supply and demand management transactions across the extended enterprise.
  • Fulfillment Process Execution: Exposure to executing defined fulfillment processes in line with business controls and meeting business objectives.
  • Processing Requirement Handling: Exposure to accurately handling processing and transaction requirements to meet business objectives.
  • Order to Cash Integration: Exposure to integrating order to cash processes, ensuring seamless transactions across the extended enterprise.
  • Customer Master Record Accuracy: Exposure to maintaining accurate and up-to-date customer master records, supporting end-to-end transactions.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About IBM

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IBM

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International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.

Industry
Information Technology
Company size
260,000+ employees
Founded
June 16, 1911
Location
Armonk, New York, USA
Funding stage
Public Company

Funding

Public Company · $3.5B raised

Institutional Public ShareholdersVanguard GroupBlackRock
  • ·Post Ipo Debt$150M

Leadership

AK
Arvind Krishna

Chairman, President and Chief Executive Officer

JJ
James J. Kavanaugh

Senior Vice President and Chief Financial Officer

RT
Rob Thomas

Senior Vice President, Software and Chief Commercial Officer

MA
Mohamad Ali

Senior Vice President, IBM Consulting

JH
Jonathan H. Adashek

Senior Vice President, Marketing and Communications

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