
Quant Analytics Senior Associate - Digital Analytics
JPMorgan Chase · Posted Oct 13
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Digital Analytics team at JPMorgan Chase is a cross-functional group that measures and understands Chase's digital customer journeys and channel performance. The team works with digital behavioral and performance data, experimentation, and emerging AI capabilities. This role partners with digital product, technology, and analytics teams to improve measurement of digital performance and customer journeys, and to deliver actionable insights to senior leaders.
What you will do
- Partnering with digital product, technology, and analytics teams across the organization to improve how digital performance and customer journeys are measured, including data quality, key performance indicators, methodologies, and governance
- Building AI-enabled solutions that identify meaningful changes in business performance and deliver actionable insights to stakeholders without creating unnecessary noise
- Translating business questions into structured analytical approaches and actionable recommendations
- Building credibility with stakeholders through clear communication, sound analysis, and practical solutions
- Taking ownership of projects and processes from problem definition through implementation
- Collaborating with peers to maintain high standards of quality and analytical rigor
Skills used in this role
What the employer is looking for
- Undergraduate or advanced degree in an analytical field, data bootcamp certification, or equivalent experience in analytics, consulting, modeling, or business analysis
- 5+ years of experience in an analytical role that proactively supported data-driven decision-making
- Experience with analytical tools and techniques (e.g., SQL, Python, regression analysis, visualization tools)
- Meaningful experimentation with AI tools (e.g., Copilot, Claude, ChatGPT, or similar technologies) and an eagerness to continue learning as capabilities evolve
- Strong analytical judgment, including the ability to distinguish meaningful business signals from normal variation and communicate insights with appropriate context
- Strong critical thinking skills, including the ability to validate results and identify flaws in analyses, datasets, or AI-generated outputs
- Ability to frame business problems as testable hypotheses and communicate findings to technical and non-technical audiences
- Strong organizational skills and the ability to manage multiple priorities simultaneously
Preferred qualifications
- Financial services background
- Experience at a top-tier analytics or management consulting firm
- Demonstrated experience using AI to improve business outcomes, analytical workflows, decision-making processes, or stakeholder engagement
- Experience designing or improving alerting, monitoring, or decision-support processes that help stakeholders focus on meaningful business changes
- Bachelors, MBA or other master's degree in a quantitative field
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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