Quant Analytics Associate
JPMorgan Chase · Posted Oct 14
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Travel Analytics team sits within JPMorgan Chase's Consumer & Community Banking Data & Analytics organization, using travel and e-commerce data to guide strategic decisions, reporting, and executive dashboards. The role focuses on deep-dive analytics across booking and redemption funnels, partner performance, campaign measurement, and travel KPIs, while leveraging AI/LLM capabilities to scale insight delivery. Working with product, marketing, operations, finance, risk, and technology partners, this Associate translates data into recommendations that accelerate growth and improve partner and offer performance.
What you will do
- Manage, validate, and analyze large, complex datasets from multiple internal and external sources to develop strategies and insights that drive measurable outcomes across travel and e-commerce.
- Lead deep-dive analyses to diagnose performance, identify key drivers, and uncover opportunities across travel spend and profitability, traveler behavior, booking and redemption funnels, partner performance (air/hotel/OTA), campaign performance, and trend analysis.
- Leverage AI/LLM capabilities to accelerate analytics workflows and scale insight delivery (e.g., automated narrative generation for dashboards, intelligent anomaly detection triage, semantic search over documentation/metric definitions, and prototyping AI-enabled data products in partnership with engineering).
- Develop and maintain operational and executive dashboards to monitor key travel KPIs (e.g., demand, conversion, attach, cost, engagement, retention, and experience metrics) and deliver accurate, timely recurring reporting.
- Proactively surface emerging trends, anomalies, and risks (e.g., seasonality shifts, disruptions, partner changes), and recommend actions to mitigate impact or capture upside.
- Communicate complex analytical findings clearly and effectively to business partners and senior leadership, tailoring messages to diverse audiences and technical backgrounds.
- Define and refine metrics, KPI definitions, and measurement frameworks (including test/control and causal evaluation where applicable) to quantify program impact and support prioritization.
- Execute responsibilities with a high degree of autonomy, independently managing analytic workstreams, refining processes, and engaging stakeholders.
Skills used in this role
What the employer is looking for
- Graduate or Post Graduate degree in Data Science (or related quantitative field such as statistics, economics, mathematics, computer science, or engineering).
- 4+ years of applied analytics experience in a data-driven environment.
- Experience in travel and/or e-commerce analytics, including funnel analysis, conversion drivers, merchandising/offer performance, and partner or supplier performance measurement.
- Proficient in Python and Tableau, with strong SQL skills; experience with Alteryx (or comparable tools) for analytics workflows and visualization.
- Working knowledge of Adobe Analytics, including digital funnel measurement, event/tag-based tracking concepts, and KPI interpretation for web/app journeys.
- Strong critical thinking and attention to detail; ability to synthesize large volumes of data into clear recommendations and executive-ready narratives.
- Experience working with AI/LLM-driven solutions, including applying LLMs to analytics/reporting workflows and partnering with teams to design, test, and deploy AI-enabled capabilities in a controlled, measurable way.
- Excellent written and verbal communication skills; strong organizational and problem-solving ability; able to multitask and prioritize effectively.
Preferred qualifications
- Experience in data-driven storytelling to support strategic growth initiatives
- Familiarity with travel analytics
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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