Quality Control Analyst II
Honeywell · Posted Nov 2
Building automation, industrial automation, aerospace, and energy-efficient technology solutions
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About the role
Honeywell's Customer Quality team provides engineering support and process improvement for customer experience operations, focusing on quality, cost, and compliance. The role works with electronics manufacturing and customer-facing processes such as order fulfillment, dispute management, and returns, using ERP and analytics tools. The Quality Control Analyst II will analyze data, lead Kaizen and continuous improvement projects, and implement systemic resolutions with cross-functional teams.
What you will do
- Lead and support process improvement initiatives to drive end-to-end improvements.
- Analyze data to identify opportunities for improvements, failure trends, and root causes.
- Identify areas for improvement in customer interfacing processes like Order Fulfillment, Dispute Management and Returns Processes.
- Identify and drive implementation of Kaizens to optimize operational processes.
- Collaborate with cross-functional teams to streamline processes and enhance the overall customer experience.
- Implement systemic resolutions to address process/ product gaps and improve efficiency.
- Support and Lead In Service and Entry Into Service Processes and MOS
Skills used in this role
What the employer is looking for
- Bachelor’s degree from an accredited institution in a technical discipline or related field.
- Six Sigma Green Belt certification.
- Minimum 2-3 years of experience in process improvement or related roles.
- Strong analytical and problem-solving skills.
- Fundamental knowledge of electronics manufacturing, assembly & troubleshooting process.
- Working Experience and proficient in handling ERP Tools such as SAP, Oracle etc.
- Effective communication and interpersonal skills.
Preferred qualifications
- Proficient in handling GenAI and Power BI Tools.
- Proficient in carrying out troubleshooting and programming of electronic security products.
- Master’s degree in engineering/ project management
- Six Sigma Black Belt certification
- Professional experience in Customer Experience, Quality, Technical Support functions.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Honeywell
Honeywell is a multinational conglomerate corporation that invents and manufactures technologies addressing tough challenges linked to global macrotrends such as safety, security, and energy. It operates major business divisions focusing on building automation, industrial automation, and enterprise performance solutions. Through continuous innovation, the company helps drive smarter, safer, and more sustainable operations worldwide.
- Industry
- Conglomerate
- Company size
- 101000+ employees
- Founded
- 1906
- Location
- Charlotte, North Carolina, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Mike Stepniak
Senior Vice President and Chief Financial Officer
Suresh Venkatarayalu
Senior Vice President and Chief Technology Officer
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