PVT (Mechanical) - Zaheerabad
Mahindra Group · Posted Oct 7
Automotive, farm equipment, information technology, financial services, and hospitality services
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About the role
This role is part of Mahindra's automotive quality/warranty function at Zaheerabad, focused on reducing warranty RPT and cost per unit and resolving field failures. It coordinates with Customer Care, Design, Manufacturing Quality, and Supplier Quality to close product quality concerns and implement lessons learned. The PVT (Mechanical) role also conducts field/dealer visits and audits, publishes quality dashboards, and guides team members to sustain DWM practices.
What you will do
- Reduction in Warranty RPT (Repairs per 1000), Warranty CPU (Cost Per Unit), Unscheduled Visit & Walk home RPT by resolving the top field failure using structured resolution process.
- Coordinate with Customer Care for resolving product quality concerns in field. Ensure Speedy & time bound closure of emerging concerns & immobilization concerns.
- Collaborate & Drive improvement project with Design Team, Manufacturing Quality & Supplier quality for taking timely action for closure of field concerns.
- Compilation and timely updation of lessons learnt from similar product families. Ensuring same are implemented for new product development as input for prevention of known issues.
- Conducting Field / Dealer visit for identifying early alarms in field, gather customer feedback and ensuring training to dealer team for upskilling.
- Review and timely publish model dashboard for management review and highlighting key quality risks and warranty trends.
- Carryout Sustenance audit, Yard Audit for ensuring sustenence of actions in the running production and despatches .
- Guiding , Motivating & Engaging team members and building team competencies .Improve, and sustain DWM practices within the department
Skills used in this role
What the employer is looking for
- 10+ years
- BE Mechanical
- Awareness on Quality system ( IATF 16949, ISO 9000 & 14000)
- Effective interpersonal communication & presentation skills
- Good in MS office .
- Thorough Understanding of Mechanical system ( Chassis , Brakes ,Wheel and suspension ,Engine & Transmission, Mount and Support system preferably in 3-wheeler / 4-wheeler. Good understanding of failure modes and probable cause.
- Understanding of Parts Manufacturing process such as Castings, forging ,Welding , Machining , Sheet metal mfg process (Blanking, Forming, drawing etc ) injection moulding etc
- Understanding of warranty Management practices.
- Drawing reading and understanding of GD&T and 3D model
- Understanding of Part & Vehicle testing and development process.
- In-depth understanding of Problem-solving approaches, tools and techniques like 8D, QC story, DOE. Etc.
- Team Handling skills . Able to Guide, Mentor & Engage team members and build team competencies .
Preferred qualifications
- Automotive - EV product /Function
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mahindra Group
The Mahindra Group is a multinational conglomerate federation of companies with a presence across more than 20 industries globally. The group holds leadership positions in utility vehicles, farm equipment, information technology, and financial services. Driven by its core purpose to enable people to Rise, Mahindra operates across over 100 countries.
- Industry
- Conglomerate
- Company size
- 327000+ employees
- Founded
- 1945-10-02
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Leadership
Chairman
Group CEO & Managing Director
Group Chief Financial Officer
Group Chief Technology Officer
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