Program/Project Manager 3
Lam Research · Posted Oct 26
Semiconductor processing equipment, wafer fabrication solutions, and technical support services
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About the role
Lam Research is a global supplier of semiconductor fabrication equipment and services, and this role sits within its warranty recovery and supply chain operations function. The position owns the end-to-end warranty recovery program, analyzing warranty spend and supplier recovery performance across I&W and CSBG and building dashboards and KPIs. The Program Manager partners with Supplier Quality, Procurement, Finance, Reverse Logistics and Repair Operations to drive recovery targets and annual operating plan initiatives.
What you will do
- Own and drive the end-to-end warranty recovery program, maximizing recovery of warranty costs from suppliers for failed parts and services
- Provide actionable insights on warranty recovery performance, recovery rates, aging and open opportunities
- Analyze and report warranty spend by I&W and CSBG, identifying key cost drivers, high-failure parts, supplier trends and recovery gaps
- Develop and maintain dashboards and KPIs for warranty spend and recovery, and present periodic insights and recommendations to leadership and stakeholders
- Partner with PG, CSBG, Supplier Quality, Procurement, Finance, Reverse Logistics and Repair Operations to drive Warranty recovery targets
- Analyze reports and metrics for deviation from plan, reconcile data variances between warranty spend and recoveries, and drive root cause and corrective actions to improve recovery outcomes
- Support Annual Operating Plan initiatives for warranty cost reduction and recovery, and drive continuous improvement in warranty recovery processes
- Self-motivated individual contributor role and normally receives little instruction on day-to-day work, general instructions on new assignments
Skills used in this role
What the employer is looking for
- Proven experience managing programs in warranty management, supplier cost recovery, spend analysis, reverse value chain or related supply chain areas
- Proficiency in SAP MM & SD, MS Office Skills (Excel, Word, PowerPoint, SharePoint, Project), and data analysis and visualization tools such as Power BI, SQL, MS Access
- Strong finance acumen, with a solid understanding of warranty cost accounting, accruals, P&L impact, spend analysis and recovery forecasting, and the ability to translate warranty data into financial insights for leadership
- Strong analytical and problem-solving skills with familiarity to statistical techniques and lean six sigma methodology to help analyze, document and improve business processes with sustained results
- Excellent verbal and written communication skills, able to communicate cross-functionally with a desire to work as part of a global team
- High energy, strong work ethic, adaptive, able to meet tight deadlines without much supervision
- Years of Experience: 8-12 years
- Job Experience: Minimum 8 years working experience in a multinational high technology corporation in areas related to warranty management, supplier recovery, spend analytics, reverse logistics, repair operations, operations finance or supply chain
- Educational: Typically requires a minimum of 4 years of related experience with a Bachelor' s degree in Engineering or MBA (Supply Chain/Operations)
Preferred qualifications
- Semiconductor industry or global supplier experience is a plus.
- Excellent verbal and written communication skills.
- Relevant project management certifications such as PMP, CAPM, Scrum Master, or PRINCE2.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Lam Research
Lam Research Corporation is a global supplier of innovative semiconductor wafer fabrication equipment and services. The company specializes in deposition, etch, and clean technologies that empower chipmakers to build smaller, faster, and more powerful electronic and AI devices. Serving top global semiconductor manufacturers, Lam is a critical backbone for advanced logic, memory, and packaging solutions.
- Industry
- Semiconductors
- Company size
- 19000+ employees
- Founded
- January 1980
- Location
- Fremont, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief Operating Officer
Senior Vice President and Chief Legal Officer
Recent coverage
PR Newswire
Lam Research Reports Financial Results for the Quarter Ended September 27, 20262026-10-21
Benzinga
Lam Sees Semiconductor Spending Surging Past $200 Billion2026-10-22
Lam Research
Lam Research Announces Plans to Invest More than $3B to Expand Global Lab Network, Increase Innovation Velocity in the AI Era2026-08-13