Product Owner - Change Governance
IKEA · Posted Oct 13
Ready-to-assemble furniture, home accessories, and affordable interior design services
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About the role
The Group Function Digital Area at IKEA strengthens digital partnership and delivery across Group Functions and Global Business Operations, developing digital products and services across areas such as Finance, People & Culture, Procurement, Legal, and Business Risk & Compliance. This role sits in the Standards & Governance team, which creates clarity, consistency and scalable ways of working across the Digital Area. As Product Owner for Change Governance, you will shape how the Digital Area prepares for and adopts change, strengthening business readiness and adoption so that new digital products, services and ways of working become part of everyday operations and deliver measurable business value.
What you will do
- Help shape and communicate the direction, roadmap and success measures for adoption, business readiness and value realisation.
- Develop and improve practical approaches, playbooks and ways of working that help teams prepare for, adopt and benefit from change.
- Help create clarity around roles, responsibilities and collaboration so that teams can deliver change effectively and consistently.
- Align business readiness and adoption plans with product roadmaps, release plans and delivery cycles.
- Enable consistent approaches to stakeholder engagement, communication, training, rollout and the embedding of new products, services and ways of working.
- Partner with product, engineering, service, communication and business teams to identify change impacts, dependencies, risks and readiness needs.
- Maintain and prioritise the work needed to strengthen adoption, supporting initiatives from discovery through implementation and sustained use.
- Contribute to objectives and key results, using evidence to track adoption, outcomes and areas for improvement.
- Support teams in applying common ways of working pragmatically while considering local business needs.
- Capture learning, share reusable practices and continuously improve how change is prepared for, introduced and embedded.
Skills used in this role
What the employer is looking for
- Experience in product ownership, change management, business transformation, adoption or a related role.
- Experience helping teams introduce practical and consistent ways of working.
- Ability to collaborate across business, product and technology and build alignment among different stakeholders.
- An outcome-oriented approach and an interest in using feedback and data to understand adoption and value.
Preferred qualifications
- You are passionate about helping people and organisations adopt change and realise value from digital products and services.
- You enjoy creating clarity around priorities and helping teams understand what successful adoption looks like.
- You understand how product, delivery, release, communication and business readiness need to work together.
- You have experience with organisational change, adoption, business readiness, product management, transformation or related disciplines.
- You can turn complex needs into practical guidance and simple, reusable ways of working.
- You take ownership and help move initiatives from discovery and planning through rollout, adoption and continuous improvement.
- You build strong relationships and collaborate confidently with stakeholders across product, engineering, service and business teams.
- You are comfortable using feedback, data and insights to understand adoption and guide improvements.
- You are curious, inclusive and comfortable navigating ambiguity in a complex, global environment.
Benefits and support
- A flexible and friendly working environment with opportunities to have a global impact.
About IKEA
IKEA is a multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances, home accessories, and various services. Founded in Sweden, it has grown into the world's largest furniture retailer, known for its modernist designs, flat-pack logistics, and affordable prices. The company operates through a complex franchise system encompassing retail operations, design, manufacturing, and supply chains globally.
- Industry
- Retail
- Company size
- 220,000+ employees
- Founded
- 1943-07-28
- Location
- Delft, Netherlands
- Funding stage
- Private Company
Leadership
Jakub Jankowski
CEO, Inter IKEA Group
Pontus Erntell
Chief Financial Officer (CFO), Inter IKEA Group
Jesper Brodin
CEO, Ingka Group
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