Product Designer
ServiceNow · Posted Oct 28
Cloud-based workflow automation and artificial intelligence platform services
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About the role
The Product Design team at ServiceNow focuses on empathizing with users and customers to create product experiences they love, with designers spanning design systems, visual, interaction, content, and product design. The team collaborates closely with engineering and product management from the start. This role drives end-to-end product design solutions and high-fidelity detailed designs, presenting ideas and reviewing proposals in a cross-functional team.
What you will do
- You will have the opportunity to develop innovative design solutions that transform how people work around the world.
- You will drive end-to-end product design solutions and high-fidelity detailed designs.
- As part of a cross-functional team, you will have the opportunity to present your ideas, solicit feedback, and review others' proposals in a collaborative, supportive, working environment.
Skills used in this role
What the employer is looking for
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 2+ years of relevant design experience (internships included).
- An inspiring portfolio demonstrating end-to-end product design solutions, including identifying user needs, creating design solutions that address those needs, and validating solutions with end users.
- Experience working with design tools to create feature-level interactive designs, wireframes, and/or visual design solutions.
- A growth mindset that actively seeks learning opportunities and builds and extends core discipline skills.
- Ability to build trusting relationships through clear and open communication.
- Experience participating in the complete product development lifecycle of web and/or software applications.
- Experience in user experience design or industry experience (corporate, software, web or agency)
Benefits and support
- Compensation and benefits are detailed in the job posting
About ServiceNow
ServiceNow provides an end-to-end cloud-based platform and workflow automation solutions that help enterprises digitize and unify operations. Its platform leverages artificial intelligence and machine learning to streamline IT service management, customer service, and business processes.
- Industry
- Software Development
- Company size
- 10001+ employees
- Founded
- 2004
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $4.08B raised
- 2026-04-17Post IPO Debt$4.00B
Leadership
Chairman and Chief Executive Officer
President and Chief Financial Officer
President, Chief Product Officer and Chief Operating Officer
Chief Technology Officer and EVP, DevOps
Recent coverage
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ServiceNow launches AI Workflow Factory to turn workflow improvement into a continuous, agentic AI-powered loop2026-10-06