Product Associate - Chase Travel Services
JPMorgan Chase · Posted Oct 8
Global banking, investment, credit card, mortgage, and asset management services
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About the role
Chase Travel Services is part of JPMorgan Chase, focused on building travel-related products and customer experiences supported by an API-first product portfolio. The team works with cross-functional partners including Engineering and Design on product discovery, planning, and delivery. As a Product Associate, the role supports product strategy and roadmap development, analyzes product performance metrics, defines user workflows and requirements, and helps execute product initiatives through agile ceremonies and sprint readiness.
What you will do
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- Partners with the Area Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of data analytics, user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development with significant focus on an API-first product portfolio by working with Engineering, Design & other stakeholders leveraging Enterprise AI toolset and Manages Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness with focus on Definition of Ready (DoR) quality
Skills used in this role
What the employer is looking for
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
Preferred qualifications
- Experience building scalable & performant systems
- Experience in Usage and SDLC of API Products in a Cloud Model
- Experience in Product Management for building scalable APIs with resiliency is highly desired
- Has good understanding of Artificial Intelligence & underlying technologies to operationalize AI products to demonstrate productivity improvements
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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