Procurement Operations Specialist
IBM · Posted Nov 1
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Finance & Operations supports IBM’s transformation by driving efficiency, transparency, and decision-making across the business. The Procurement Operations Specialist role provides professional support for purchase order processing, tactical sourcing, supplier and client relationship management, and compliance with IBM Procurement policies. The role also involves using procurement tools to document supplier/PO information and resolving aged POs and blocked invoices.
What you will do
- Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while following IBM Procurement policies.
- Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
- Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and minimize negative impact on the client's experience.
- Procurement Tool Utilization: Understand and effectively use procurement-related tools to process POs and document supplier/PO related information.
- Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.
Skills used in this role
What the employer is looking for
- Typically possesses 1-4 years of experience in procurement operations, PR to PO, sourcing support, finance operations, shared services, or customer support functions.
- Experience working within SLA-driven environments and supporting global stakeholders.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Excellent written and verbal communication skills for effective stakeholder and supplier engagement.
- Bachelor’s degree in business, Supply Chain, Procurement, Sourcing, or a related field.
- Experience in Supplier Enablement, Vendor Management, Procurement Operations, or Procure-to-Pay operations.
- Strong knowledge of purchase order-based invoice matching, three-way matching, and goods receipt/invoice receipt reconciliation.
- Experience with SAP, Oracle, Ariba, Coupa, or comparable ERP and procurement platforms.
- Strong understanding of supplier onboarding, vendor master data, supplier lifecycle management, procurement controls, and compliance requirements.
- Familiarity with invoice exception management, supplier query resolution, and case management workflows.
- Proficiency in Microsoft Excel and reporting or analytics tools.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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