PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE
IBM · Posted Oct 23
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Consulting's BPO organization accelerates digital transformation for clients using agile methodologies, process mining, and AI-powered workflows, supported by the broader IBM technology portfolio including IBM Software and Red Hat. Analysts in this role engage in risk, compliance, and financial crimes projects serving Promontory (PRR) clients in the banking and finance industry, helping them meet regulatory expectations around BSA, anti-money laundering surveillance and reporting, and OFAC sanctions compliance. The role involves research, case analysis, alert review, KYC/CDD/EDD, SAR filing, and sanctions screening support within a dynamic team environment with strict quality and production expectations.
What you will do
- Apply logic and strong reasoning skills to conduct research for case analysis.
- Use sound decision-making skills to make recommendations based on research results.
- Compose comprehensive supporting narratives
- Interpret and apply project policies and procedures to direct work.
- Maintain high work product quality as outlined by each project specifications.
- Ensure work adheres to defined engagement policies and procedures
- Manage work efficiently to meet production goals and project deliverables.
- Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.
- Anti-Money Laundering (AML) Alerts – COMPLEX
- Review alerts generated by client systems for anomalous or potentially suspicious activity
- Review Know Your Customer (KYC) data for the focal client
- Analyze account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity
- Conduct due diligence research on focal party and key counterparties
- Compare research and analysis to alert typology and close or escalate based on the review
- Anti-Money Laundering (AML) Case Investigations
- Review alerts escalated to case and other cases such as Fraud and Legal Orders
- Review Know Your Customer (KYC) data for the focal client(s)
- Conduct multi-year transaction trend analysis
- Analyze large/complex account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity
- Review detailed transaction images to verify and deepen understanding of activity
- Conduct thorough open-source research to verify customer and counterparty details and identify risks
- Send Requests for Information (RFI)s to bank customers to gather details on activity or other gaps
- Conduct additional due diligence research on focal party and key counterparties
- Create detailed case narratives outlining the investigation and reasons for closure or escalation
- Suspicious Activity Report (SAR) Filing
- Accurately complete regulatory reporting to be submitted to FinCEN
- Locate and add Subject Information
- Enter descriptions of suspicious activity
- Enter financial institution details & contact information
- Enter a complete, detailed breakdown of the suspicious activity
- Present the SAR to the bank for review prior to submission to FinCEN
- Office of Foreign Asset Controls (OFAC) Sanctions Screening
- Review sanctions screening alerts generated by client systems as possible OFAC matches
- Compare customer profile and OFAC match profile details to identify mismatches
- Utilize phonetics, spelling, and knowledge of short names nicknames to support name mismatches
- Utilize client provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy
- Conduct online research to confirm or clarify mismatch or match data
- Close mismatches or escalate possible true matches with notations on mismatches or matching data
- Know Your Customer (KYC) Remediation – Consumer/Personal
- Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation
- Review customer profile details and any KYC gaps
- Review customer documentation for validity, completeness, and any required notary services
- Update customer profile details with incoming data from documentation and KYC questionnaires
- Currency Transaction Report (CTR) Review – COMPLEX
- Pull, aggregate, and reconcile multiple transaction reports
- Validate transactions are truly cash and not processed as cash by bank personnel
- Determine daily cash aggregates per customer exceeding $10,000
- Determine if CTRs were filed by bank personnel and file missing CTRs
- Customer Due Diligence (CDD) – COMPLEX
- Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use
- Verify Customer details such as address, SSN, DOB, and other relevant information
- Verify supporting documentation for all profile information
- Determine Source of Wealth and Source of Funds
- Conduct risk assessment and risk rating based on the bank risk methodology
- Enhanced Due Diligence (EDD)
- Conduct thorough open-source searches to validate accuracy of data and risks – including geography
- Determine Source of Wealth (SOW) and Source of Funds (SOF)
- Verify SOW and SOF are aligned with what is seen in customer transactions
Skills used in this role
What the employer is looking for
- 2 to 3 years prior AML experience REQUIRED.
- The ability to work independently, take initiative, and able to adapt to change.
- Ability to quickly understand and maintain current knowledge of banking regulations, concepts, and issues.
- Quickly learn new applications and client systems to conduct research.
- Exercise sound judgment and observe the highest degree of confidentiality.
- Adept at multi-tasking and meeting deadlines in high-pressure environment.
- Results oriented team player with strong initiative and flexibility.
- Strong analytical and problem-solving abilities.
- Superior writing skills with the ability to convey ideas clearly and succinctly.
- Exemplary customer service towards both internal and external parties.
- Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
- Demonstrate competency with computers, including proficiency with all Microsoft Office products, and should have prior experience with a variety of computer database and testing systems.
- Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience that is required for the specific job level.
Preferred qualifications
- 2+ years compliance experience at a financial institution is STRONGLY PREFERRED.
- Retail banking experience is PREFERRED.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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