PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE
IBM · Posted Oct 27
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Consulting's BPO unit accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows for clients across industries. The role sits in Operations Risk and Compliance, covering new account administration, document management, and mail support. The Process Delivery Specialist will establish client accounts in CRM, send welcome letters, maintain documents, and provide administrative and data entry support.
What you will do
- Establish new client accounts in the CRM database and follow up on missing client documents.
- Create, merge, and send welcome letters to clients via email.
- Store and retrieve documents from the database.
- Project and administrative support including data entry.
- Graduate in Finance, Banking, or related field with 2+ years of experience in customer documentation and managing client accounts.
- Capability to handle substantial volumes accurately and promptly.
- Proficient typing skills
- Self-directed and ambitious achiever.
- Meeting targets effectively.
- Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Skills used in this role
What the employer is looking for
- Proficient in MS Office applications and proven analytical skills required to organize and analyze multiple, complex data sets.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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