PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
IBM · Posted Nov 2
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Consulting's BPO organization accelerates digital transformation for clients using agile methodologies, process mining, and AI-powered workflows, working across the IBM technology portfolio including IBM Software and Red Hat. The Finance and Administration Delivery team handles procure-to-pay operations such as invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. This role as Senior Process Analyst is responsible for invoice and vendor master processing, payment and expense recording, and query resolution against client SLAs, with flexibility to work in shifts.
What you will do
- Involved in creating, modifying, verifying, and cleansing the Vendor Master.
- Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing.
- Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices),
- Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices.
- Ensuring that payment and expense entries are promptly recorded in the accounting software, encompassing both manual and automatic payment requests.
- Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.
- Involved in handling queries for vendor statement reconciliation through calls and emails.
- Adhere to client SLA's (Service Level Agreements) and timelines.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Enhance technical skills by attending educational workshops, reviewing publications etc. India Enterprise Operations Professional Bangalore, IN Bangalore (0063)
Skills used in this role
What the employer is looking for
- Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.
- Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.
- Proven work knowledge to manage payment reporting and reconciliation activities.
- Proficient in MS Office applications and any ERP software as an end-user.
- Ambitious individual who can work under their direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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