Process Custodian Leader-Invoice to Pay
IKEA · Posted Oct 15
Ready-to-assemble furniture, home accessories, and affordable interior design services
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About the role
IKEA's Global Business Operations (GBO) finance organisation owns end-to-end finance processes delivered across global and local entities, with the Invoice to Pay (I2P) area covering vendor data, sourcing, requisitioning, goods receipt, payments and accounting on SAP S/4HANA, VIM and/or ECC. The team safeguards the global standard finance template while driving standardisation, automation, data quality and compliance. This Process Custodian Leader role leads the design, development and implementation of I2P processes, evaluates tax, legal and statutory change requests, maintains process documentation, and drives adoption of standardised ways of working across GBO and local entities.
What you will do
- Lead the design, development, and implementation of relevant end-to-end processes, embedding data quality and compliance, while leveraging subject matter expertise to drive standardised, automated ways of working and continuous improvement, and protecting the standard finance template to ensure changes enhance business value, maximise automation, and maintain low cost, in collaboration with key stakeholders.
- Deep expert of I2P processes; accountable to protect the standard template by reviewing & approving all development demands to prevent deviations from standards and compromise of business value. Working with S2P sub processes to protect I2P (vendor data, sourcing, requisitioning, GR, payments, accounting etc).
- Lead collaboration across processes with fellow custodians in Digital and other process areas to ensure end-to-end processes deliver compliance, high data quality, strong automation, and process effectiveness, steer development towards the use of standard technology and AI.
- Evaluate all Tax, legal & statutory requests coming from countries and establish suitable design options to ensure high compliance & accuracy; clearly articulate the impact on process efficiency, automation, business change, and cost.
- Provide decision-makers with recommendations on preferred solutions aligned with global standards. Ensure execution in line with global standards, policies, and procedures.
- Maintain and update process documentation and work instructions.
- Manage changes related to business process updates by identifying required transformations, impacted stakeholders, and aligning with process owners on communication and rollout plans.
- Monitor and drive business adoption of standardized processes, fostering a performance-driven culture across Global Business Operations (GBO) and local entities.
Skills used in this role
What the employer is looking for
- University degree and 5 years of related experience, or a minimum of 9 years of related experience.
- Minimum of 5 years as an SAP Business Process Expert in I2P. You bring a strong understanding of I2P processes, with ability to understand performance metrics that need to be moved to drive low cost and high compliance; along with the ability to safeguard global standards while enabling business-driven improvements.
- Exposure to automation, standard tools, and emerging technologies (e.g., AI in finance).
- Experience of working with a shared service centre delivering the processes.
- Experience maintaining process standards, documentation, and audit readiness
- Demonstrated ability to assess change impacts, protect global templates and monitor compliance
- Experience driving efficiency, standardization, and data quality improvements
- Strong stakeholder management skills across global, cross-functional teams
- Ability to manage change, support adoption, and influence decision-making forums
- Ability to assess complex requirements and translate them into practical solutions
- Strong communication skills with the ability to clearly articulate process impacts
- Strong ownership and accountability for process integrity.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IKEA
IKEA is a multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances, home accessories, and various services. Founded in Sweden, it has grown into the world's largest furniture retailer, known for its modernist designs, flat-pack logistics, and affordable prices. The company operates through a complex franchise system encompassing retail operations, design, manufacturing, and supply chains globally.
- Industry
- Retail
- Company size
- 220,000+ employees
- Founded
- 1943-07-28
- Location
- Delft, Netherlands
- Funding stage
- Private Company
Leadership
Jakub Jankowski
CEO, Inter IKEA Group
Pontus Erntell
Chief Financial Officer (CFO), Inter IKEA Group
Jesper Brodin
CEO, Ingka Group
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