Principal Technical Writer
Couchbase, Inc. · Posted Oct 6
Cloud database, operational data platform, NoSQL, and database-as-a-service solutions
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About the role
Couchbase provides an operational data platform for AI and Capella, its cloud database platform, used by major enterprises for mission-critical operational, analytical, mobile and AI workloads. The documentation team in Bangalore supports this developer-facing product ecosystem. This Principal Technical Writer role leads documentation strategy across the product suite, producing tutorials, REST API references and code samples, and driving Docs-as-Code workflows in partnership with Engineering, Product Management and Customer Support.
What you will do
- Developer Content Leadership: Architect, structure, and maintain clear, high-quality developer documentation, including hands-on tutorials, REST API references, and realistic code samples.
- Feature & Release Alignment: Partner closely with Engineering and Product Management teams to deliver complete, launch-ready documentation for major product releases and new capabilities.
- Cross-Functional Collaboration: Collaborate across Customer Support and Product teams to analyze user feedback, identify documentation gaps, and turn complex database use cases into intuitive technical content.
- Standards & Process Excellence: Drive our technical writing strategy by refining style guides, optimizing Docs-as-Code workflows, and leveraging content analytics and KPIs to continuously measure and elevate quality.
- Mentorship & Growth: Foster technical writing excellence across the organization through peer mentoring, editorial reviews, and team training initiatives.
- Industry Engagement: Stay at the forefront of technical communication by tracking industry trends, benchmarking competitive documentation, and exploring modern approaches such as GenAI for content development.
Skills used in this role
What the employer is looking for
- Technical Writing: 8+ years of technical writing experience, with deep exposure to database architectures and developer-centric enterprise products.
- Database & Query Knowledge: Solid understanding of both SQL and NoSQL database management systems (e.g., Couchbase, MongoDB, ScyllaDB, or DynamoDB).
- Docs-as-Code & Infrastructure: Deep expertise with Git, VSCode, and static site generation platforms (such as Antora, MkDocs, Mintlify, or Hugo).
- Programming & API Proficiency: Hands-on experience documenting REST APIs along with the ability to read and write sample code in modern programming languages (e.g., Python, Java, C#, C++, Rust, or Ruby).
- AI & Metrics Integration: Practical experience using documentation analytics and KPIs to guide content strategy, paired with familiarity with GenAI tools for documentation and development.
- Strategic Leader: You have a proven track record of setting direction, establishing processes, and lifting the standard of technical content across an enterprise product suite.
- Proactive & Action-Oriented: You thrive with autonomy, take initiative to solve complex architectural problems, and learn by doing.
- Curious & Adaptable: You stay ahead of industry shifts, continuously exploring new tools, languages, and documentation methodologies on the fly.
- Quality-Driven: You maintain an uncompromising bar for technical accuracy, clarity, and developer experience in everything you publish.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Couchbase, Inc.
Couchbase, Inc. provides a modern, AI-ready cloud database and developer data platform that empowers enterprises to build, deploy, and run mission-critical applications. Its flagship solutions include Couchbase Server, Couchbase Capella (fully managed DBaaS), and Couchbase Mobile & Edge, designed to unify operational, analytical, and AI workloads across cloud and edge environments.
- Industry
- Software
- Company size
- 800-1000 employees
- Founded
- 2011
- Location
- San Jose, California, USA
- Funding stage
- Private Company
Funding
Private Company · $251M raised
- 2020-05-21Series G$105M
Leadership
Chief Executive Officer
Chief Product and Strategy Officer
President and Chief Commercial Officer
Chief Technology Officer
Chief Marketing Officer
Recent coverage
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