Principal Software Engineering Manager
Microsoft · Posted Oct 27
Software, cloud computing, artificial intelligence, and hardware services
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About the role
The Dynamics 365 Customer Experience Applications Team builds Dynamics 365 Contact Center, an enterprise application running on Azure that enables multi-channel contact centers across voice, live chat, and social messaging while integrating Dynamics 365 and Office 365. The team develops AI-powered, cloud-scale SaaS applications using cutting-edge Microsoft cloud technologies. As a Principal Software Engineering Manager, the role is hands-on in design and code, leading engineering teams through the full software development lifecycle to deliver complex features and enterprise-quality services.
What you will do
- As the principal engineering manager, you must be hands-on with design and code.
- You will be responsible for designing and implementing features towards a wide variety of services within Dynamics 365 products portfolio as well as ensuring they are built to meet enterprise quality standards and cloud-scale requirements, with the result being software that is used by individuals and businesses throughout the world.
- Build and maintain a high performing team by continuously coaching for higher impact and tuning team culture and processes.
- Lead and guide engineering teams in the full software development lifecycle, including design, implementation, testing, deployment, and maintenance
- Lead initiatives to deliver complex features, substantially improve product quality, and transform operations within the team
- Pioneer the use state-of-the-art new technologies
- Leverage AI to improve engineering efficiency, build better features, and meet customer expectations
- Lead technical discussions and bring new ideas to the table
- Own quality, live site and devops for your code
- Lead code reviews to ensure all quality standards are met and by modeling best practices
- Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint
- Develop software that empowers customers to optimize their business processes
- Identify the need for internal tools that improve the teams' quality and productivity, and lead their implementation
- Contribute to the positive, solution focused and creative team spirit
- Throughout your tasks, you will work closely with Program Managers and other Software Engineers to optimize design, quality and functionality as Microsoft places a premium on the ability to work well in a team environment.
Skills used in this role
What the employer is looking for
- Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Preferred qualifications
- Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
- 6+ years people management experience
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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