Principal Engineer, Service Delivery
Dell Technologies · Posted Oct 12
Enterprise infrastructure, personal computers, servers, storage, and cloud technology solutions
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About the role
Dell Technologies' Service Delivery team ensures the company's technical solutions help clients fulfil their priorities, challenges and initiatives, working as trusted advisors alongside Sales and Global Services colleagues to develop strategic account growth plans. As a Principal Engineer, this role involves designing and delivering advanced service solutions, developing automation and monitoring to reduce toil, improving reliability, performing root-cause analysis, and preparing operational and handover documentation.
What you will do
- Design and deliver advanced service solutions.
- Develop automation and monitoring; reduce toil.
- Conduct root-cause analyses and corrective actions.
- Prepare handover and operational documentation.
Skills used in this role
What the employer is looking for
- 8+ years of related experience
- Design and delivery of advanced technical services.
- Automation, monitoring, and performance tuning skills.
- Incident response and problem management experience.
- Strong communication with stakeholders.
Preferred qualifications
- Bachelor’s degree in Engineering, Computer Science, or related field
- AWS/Azure Associate/Professional; VMware VCP/VCAP; Kubernetes CKA/CKAD.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Dell Technologies
Dell Technologies is a multinational technology company that develops, sells, repairs, and supports computers and related products and services. The company provides foundational infrastructure for enterprises, ranging from personal computers and servers to cutting-edge AI factories and cloud data solutions.
- Industry
- Hardware
- Company size
- 10001+ employees
- Founded
- 1984
- Location
- Round Rock, Texas, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Vice Chairman and Chief Operating Officer
David Kennedy
Chief Financial Officer
John Roese
Global Chief Technology Officer & Chief AI Officer
Jennifer Saavedra
Chief Human Resources Officer
Recent coverage
Business Wire
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Forbes
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